Video Content Moderator German Speaker

2 semanas atrás

Porto, Portugal TOPTALENT Tempo inteiro

TopTalent Recruitment Agency is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Video Content Moderator for their office in Porto.

**WORK MODE**
- On site

**DUTIES AND RESPONSIBILITIES**
- Review user reports regarding video content on a streaming platform
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

**REQUIREMENTS**:

- Native or Fluent in German (level C2), and C1 English level written and spoken
- 6 months of experience in a relevant field is preferred
- Ability to cover weekly shift rotation including occasional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service orientation with an effective, pleasant, and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently.

**BENEFITS**:

- International community
- Modern office in a city center with open spaces, easy to access with public transportation
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- Support from your colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance and much more

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