IT Systems Administrator

Join a Market Leader:
Hovione is an independent family owned international group of companies. From the beginning, we have set ourselves above and apart through our innovative technological and productive capabilities, reaching a top spot in the world market as an integrated Contract Development and Manufacturing Company dedicated to helping Pharmaceutical Customers bring new and off-patent drugs to market.

Our people are the main asset for our continued success. Reaching over 1950 team members, from 36 different nationalities, that are located across Asia, Europe and North America (Portugal, US, Macao, Ireland, China, Hong Kong, Japan, India, and Switzerland), including 4 production sites.

Working at Hovione means reaching for innovation and excellence in everything we do: for our clients, our partners and, above all, our patients. That is why we are In it for life.

You will be responsible to:

- Assist the senior members of the team in this system administration duties
- Participate in the maintenance of the IT infrastructure performance by monitoring, analyzing, turning and troubleshooting hardware, software, networks and operating systems
- Propose and execute the selection, installation, configuration and testing of IT infrastructure components
- Anticipate, mitigate, identify, troubleshoot, escalate when appropriate, and resolve IT infrastructure problems
- Propose and execute systems upgrades in order to keep IT infrastructure updated with current technology status
- Cooperate with the IT Helpdesk team and perform the necessary tasks to fulfill service level agreements with end users and systems’ availability
- Keep the IT infrastructure inventory updated
- Execute, monitor and propose improvements to the backup management system
- Propose improvements to disaster recovery policies, procedures and participate in actual disaster recovery situations and test scenarios
- Propose and implement policies, procedures, and technologies to ensure systems’ security through secure system access, monitoring, control, and routine security evaluations.
- Ensure all assigned tasks are properly planned and delivered on time, safely, efficiently, reliably and in a cost-effective manner
- Propose improvements to the area as appropriate and solve problems, namely of operational procedures and policies
- Make quality and timely decisions within the IT infrastructure administration tasks under her / his responsibility
- Gather relevant data to inform the decision makers regarding complex issues Comply with all IT governance, standards and policies in practice in Hovione
- Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice.
- Execute professional activities in compliance with GMP and HSE guidelines, internal and external requirements as well as promote the implementation and maintenance of Hovione´s policies, systems and procedures (COPs, HBR, SOPs and others).
- University, or equivalent, qualification in Information Technology or similar scientific field (mandatory)
- Typically requires 3-5 years of relevant experience in IT Infrastructure administration or as a helpdesk or IT Technician with technical qualifications in multiple IT infrastructure disciplines.
- Strong understanding and knowledge of current technology regarding IT infrastructure disciplines
- Fluency in English is a requirement
- Computer literate with good working knowledge of the MS Office package
- Strong understanding and knowledge of IT Service Management
- Must have the Knowledge, Experience and Skills to conduct their tasks in accordance with the rules and procedures set down.
- **Hovione is a proud Equal Opportunity Employer**

Inclusion and diversity are key to us. At Hovione, that means a work environment where differences are valued, and everyone is treated with fairness and respect. We want all our team members worldwide to feel supported, respected, and have the opportunity to achieve their full potential, regardless of their age, gender, religion, disability, sexual orientation or ethnicity.