Customer Support with French and English Languages

1 semana atrás


Lisboa, Portugal HRM Institute for RealRec Tempo inteiro

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. - **Work in Lisbon, Portugal in the office**: - **Easy online recruitment process** (phone call and video interview), - **Work schedule**: Monday to Sunday - 24/7 (Rotative shifts including night shifts) - Days Off - 2 rotative days - **Experience Needed**: At least half a year of experience in Contact Centre with strong orientation to the customer service **About the project**: You will be providing services for a leading payment solutions provider,with the largest business technology platform serving all kinds of businesses. Our client's operating system allows business owners to sell anywhere, work more efficiently, manage inventory, communicate with customers, book appointments, course meals, order online, and so much more. **Your tasks**: - As a Customer Support Agent, your role involves providing exceptional B2B customer support; you will be responsible for assisting business clients with inquiries, troubleshooting issues, and providing tailored solutions to optimize their use of our client's services. - You will engage with clients ensuring timely and effective resolution of concerns, and maintaining a high standard of professionalism and support excellence. **What you need**: - Fluency in French (must be at least C2), - Fluent in English (at least C1), - Ability to communicate clearly and effectively. - At least half a year of experience in Contact Centre with strong orientation to the customer service **What you will gain**: - Standard salary of**: 900 €**(gross) x 14 times per year - **Performance bonus (gross)**: 100€ x 11 - **Meal allowance**:7,63€ per workday (paid in meal card) **Note**: EU citizenship or full working rights in Portugal are required Are you ready to embark on a new journey in your career? ?PORld> Pay: 900.00€ - 1,000.00€ per month Application Question(s): - When can you start working? - Are you based in Lisbon or ready to relocate there? **Experience**: - contact centre: 1 year (required) **Language**: - French (required) - English minimum C1 (required)



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