Customer Service Technician

2 semanas atrás

Santa Maria da Feira, Portugal AMORIM CORK FLOORING Tempo inteiro

**About us**:
**Amorim Cork Flooring **is part of **Corticeira Amorim**, the largest world producer of cork products. It is the market leader and contributes towards sustainability and innovation like no other player in the sector. We combine inspiration from nature's purest values with cutting-edge technologies and the result is a range of versatile, top-quality flooring with undeniable sustainability and comfort credentials. Our unique coverings use innovative techniques to enhance cork’s natural properties and the portfolio integrates various solutions, some of which have revolutionized the traditional concept of cork flooring.

**The Role**:
Your mission is to support our customers’ activities in the different countries and your tasks will include:

- Answer incoming queries from customers;
- Register and follow book of orders;
- Identify issues and provide solutions;
- Ensure high level of customer satisfaction;
- Record data in the CRM system (samples request, claims management, etc).

**What we are looking for**:

- Customer service - oriented and high focus on customer satisfaction;
- Experience with SAP (nice to have);
- Excellent communication skills;
- Advanced level of Dutch and English (mandatory);
- Currently living in Portugal.

**What you can expect from us**:
Be part of a fantastic multinational company committed to the value of people
- Good work environment and multicultural team;
- Hybrid work model;
- Integration week and continuous training.
- Focus on Continuous Improvement.

**If you consider that you have the right profile, challenge yourself and join-us**

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Acesso à internet
- Estacionamento gratuito
- Seguro saúde
- Telemóvel da empresa

Horário de trabalho:

- De segunda à sexta-feira
- Turno de 8 horas

**Experiência**:

- Customer Service: 1 ano (obrigatório)

Idioma:

- Holandês (obrigatório)

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