Dutch-speaking Customer Service

2 semanas atrás


Lisboa, Portugal City Job Offers Tempo inteiro

**Dutch-speaking Customer Service in Lisbon**

Are you a patient, empathetic, and troubleshooting person? Are you a Dutch-speaker? If you love technology and want to be part of an international team, this is your chance

**Dutch-speaking Customer Service in Lisbon**

We are looking for Dutch speakers to provide high-quality customer service for a webshop If problem-solving and providing a high quality of service come naturally from you, read on and apply

About the Company:
It’s a company formed by the concentration of knowledge, which makes it a leading design, consulting and research institution dedicated to research and development in civil engineering. Their laboratories are accredited for 600 test methods.

The Profile:

- You are fluent in Dutch and have excellent communications skills in English.
- You have an international mindset, and you are happy to relocate to sunny Portugal.
- You have an excellent knowledge of the MS Office suite.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM systems and practices.

Your responsibilities:

- Identify customers needs to diagnose and resolve problems.
- Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, refunds.
- Handle calls from customers who have ordered or bought product/s.
- Offer support on queries regarding product availability.
- Assist with click and collecting orders.
- Ensures timely and efficient resolution of customers’ inquiries.

**Benefits**:

- Full-time position.
- Competitive salary + bonus.
- Extra incentives and an over achievement bonus.
- Real growth opportunities to progress in your career.
- Receive a bonus for referring your friends.
- Possibilities to grow inside the company.

Work for an international company while discovering Lisbon's landscapes and getting to know new cultures. Don't miss this opportunity to start an international career and move to sunny Portugal.



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