Dutch-speaking Customer Representative for Citibank
1 semana atrás
**Work for Citibank as Dutch Customer Advisor in Lisbon with **:
If you are passionate about finance, this is your chance to work for an exciting, leading financial services provider. We offer a great position with an international work environment and true career opportunities for Dutch speakers in sunny Lisbon.
**Dutch-speaking Customer Representative for Citibank**
As Customer Advisor, you will be answering customer questions, supporting the Card Solutions division of Citibank.
**About the Company**:
Work for one of the largest financial services firms known to man, with about 200 million customer accounts, and serves clients around the globe. Citibank offers deposits and loans, investment banking, brokerage, wealth management, and other financial services.
**The Profile**:
- Proficient level of Dutch and advanced in English (C1)
- You enjoy dealing with people
- You have excellent communication and interpersonal skills
- You have an international mindset
- You are a professional team player with a great problem-solving attitude
- You are able to work 160 hours a month from Monday to Sunday between 7 am and 7 pm
- Six months of experience in customer service is required
**Your responsibilities**:
- Offer assistance, answer questions and provide information to clients in your language
- Provide assistance with the mobile app
- Process reports on lost or stolen cards
**Benefits**:
- 3 weeks paid training at the beginning of the employment
- Competitive salary and Bonus
- Renewable contract, with an initial duration of 6 months
- Permanent contract after 24 months
- Private health insurance
- Centrally located office near the river
- Airport pickup
- Administrative support for your integration in Portugal
- Reimbursement of flight costs
- Free annual flight home
- Possibility to have accommodation in a shared flat in Lisbon
- Free Portuguese courses and more
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