Customer Service Representative with French

1 semana atrás

Porto, Portugal REX Tempo inteiro

For our client - a leading international company from the Business Process Management sector, we are looking for a **Customer Service Representative with French** to join the team in Portugal

**Responsibilities**:

- Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
- Support for all relevant issues relating to order processing from inquiry to delivery and follow-up
- Complaint processing
- Active participation in the design of new processes and systems to improve customer satisfaction
- Being the voice of the customer

**Requirements**:

- Experience in a customer service-oriented position would be an asset
- Strong verbal and written communication skills in English and French
- Demonstrate understanding of customer servicing excellence
- Proven ability to handle multiple priorities simultaneously
- Ability to work independently, exercising discretion and judgment

**We offer**:

- Stable employment at a recognizable company with great opportunities to grow your career path
- Opportunity to work in a hybrid model
- Wide range of benefits and bonuses including Business English classes, medical health care, Fitness card, life insurance etc.
- Nice working atmosphere with various trainings and courses provided
- Opportunity to work in the international environment and use foreign languages on a daily basis

Don't miss a great opportunity, apply

**Tipo de oferta**: Período Integral

Horário de trabalho:

- Turno de 8 horas

Requisito de idioma flexível:

- Português Não Necessário

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