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(Italian) Customer
2 semanas atrás
**About the job (Italian) Customer & Client Advisor**:
**Type of position**
Full-time position
**Key languages**
Fluent Italian
Upper Intermediate English
**Sector**
Customer Service / Sales
**About our Client**
Do you have a passion for customer service? Looking to work for a leading company in its industry? This business offers services and systems while ensuring the top quality If you speak fluent Italian and wish to work in Lisbon, let us know
**The Offer**
- Help customers solve technical issues with products and services.
- Be an active listener.
- Always be ready to understand and ask clear questions to help the client.
- Identify, investigate and offer a solution to the technical issue.
- Provide good customer service by making sure the customer is always satisfied once the interaction is complete.
- Gather all relevant information into the system and always be sure to provide quality service.
- Stay up to date on all developments in the technical area of your work so that you are always informed
**Requirements**:
- Fluent in Italian and advanced English
- Experience in customer support, working with a CRM is a plus
- Genuine care giver. Able to multi-task, proactive and good with time management
**Benefits**
- Opportunity to grow within the company
- Positive and energetic work environment
- Initial training, and continuous learning opportunities
- Team building activities
**The Process**
- Get a call by our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey
