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Italian-speaking Customer Advisor for a Travel

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**Customer Advisor with Italian for a travel website in Lisbon**

Are you passionate about travelling, and you are looking forward to starting your career in the hotel industry?

Great We are looking for Italian speakers to provide high-quality customer support for an innovative travel agency based in Lisbon. Your main responsibility is to assist Italian or English-speaking clients with their lodging queries.

Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon

**The company**:
Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.

***:
**Your profile**:

- You have an excellent command of Italian
- You are proficient in English (C1/C2)
- You have some knowledge of social networks management
- You have great communication skills and you are empathetic
- You are able to work on a shift system (Monday to Sunday)
- You are an EU resident, or you have a valid work permit

**Previous experience in Customer Service is a plus, but not mandatory

**Your responsibilities**:

- Provide support to customers about hotel queries, primarily through social media chat
- Help online clients with their booking, doubts, upgrades, and last minute requests
- Assist customers and hotel partners via phone regarding clients bookings and demands
- Perform other tasks related to the lodging activity, according to the needs of the project

**Benefits**:

- Competitive salary (14 months)
- Full time position
- Permanent contract (after 3 months of trial)
- Meal allowance
- Intensive initial training (paid)
- Your future office is in a riverside building with modern amenities, located in Parque das Nações
- International atmosphere
- Intercompany mobility
- Health insurance
- Shared accommodation
- Flight reimbursement

Play your part in a talented Customer Care team, interact with global travellers and enjoy a great lifestyle in Lisbon