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Airline Customer Advisor

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**Airline Customer Advisor in Lisbon (Italian)**:
Do you speak Italian and have a passion for traveling? Catch this opportunity to empower your technical skills and gain privileged know-how of the travel industry by working for a well-known airline in Lisbon.

**Italian-speaking Airline Reservations Advisor**:
You will be responsible to provide friendly and professional customer service in your first language.

**About the Company**:
This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.

**Your Profile**:

- You are proficient in Italian and fluent in English
- You have excellent interpersonal and communication skills
- You are able to work in rotating shifts
- You are an EU resident, or you have a valid work permit
- Experience in GDS tools is nice to have, but not mandatory

**Your Responsibilities**:

- Manage customers’ bookings
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

**Benefits**:

- Competitive salary (14 payments per year) + Performance bonus
- Health insurance
- Fixed term contract of 6 months with the possibility of being renewed (30 day trial period)
- Relocation package including accommodation in a shared flat and flight reimbursement
- Work in a nice and central office in Lisbon
- Discounts in local businesses, events and much more
- International career opportunities
- Work from home temporarily (during Covid-19 time)