(Spanish W/ French) Customer Success Manager
1 semana atrás
**About the job (Spanish W/ French) Customer Success Manager**:
**Position Type**:
Full time
**Languages**:
Spanish
French
**Sector**:
Customer Service / Facilities Management
**About our client**:
Are you tired of big size companies and developing your career within a smaller kind of start-up company sound exciting to you ? So this opportunity is made for you and you should keep on reading.
The company is offering customized facilities management solutions for B2B. As a **Customer Success Manager** you will be assisting your customers to grow their performances of the digital solutions (SaaS).
**The Offer**:
- Assist and guide the users through the SaaS platform and the mobile app ;
- Develop your customers' best practices, according to their professional structures ;
- Make sure your points of contact are well trained on the products ;
- Inform your clients on their performances and updates ;
- Share with the team any highlights that could be useful to improve the product/solution ;
- Stay up-to-date in terms of IT innovations ;
**Requirements**:
- Great communication skills in Spanish & French;
- Previous experience in customer service and/or sales environment;
- Comfortable with IT & digital solutions;
- Excellent organizational skills;
**Benefits**:
- Salary package;
- Meal allowance ;
- Permanent contract;
- Initial training;
- Monday - Friday schedule;
- Great office in Lisbon, Marquês Pombal
**The Process**:
- Get a call from our Recruitment Specialist;
- Strat your interview process;
- Get selected;
- Start your journey
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