HR Operations, Performance

Lisbon, Lisbon, Portugal
- Human Resources
- Full-time

**Description**:
**Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world.**

**At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.**

**Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you) to support our mission to drive growth and innovation across some of the world’s leading brands.**

**We are revolutionizing the localization industry with enterprise-grade SaaS solutions that enable businesses to deliver local content anywhere efficiently. Our mission is to harness cutting-edge AI technology to create innovative, user-centric products that redefine how content localization is managed and delivered.**

**Check out**Our brand video** to learn more about us**

The HR Operations, Performance & Analytics Senior Specialist plays a pivotal role in supporting and enhancing the organization’s Global HR processes with a strong focus on data-driven decision-making. This role ensures the seamless execution of HR operations, particularly in Performance, Compensation & Benefits, analytics through meticulous data management, process optimization, and performance monitoring.

**Key Responsibilities**:

- ** HR System**:
- Ensure accurate and efficient management of employee data and HR processes through SAP SuccessFactors (insert, change, monitor employees data and organizational structure).- Maintain and optimize HR system configurations and workflows, ensuring alignment with business needs and compliance standards.- Serve as a key point of contact for system-related queries and troubleshooting.
- ** Compensation & Benefits**:
- Support the development, implementation, and administration of compensation and benefits policies and programs.- Prepare and analyze complex data sets related to salary structures, incentive schemes, and benefits usage.- Collaborate with internal stakeholders to ensure competitiveness and compliance of comp & ben offerings.
- ** Performance Management & Analytics**:
- Coordinate performance review cycles and ensure process integrity across all phases.- Generate detailed HR performance dashboards and reports to support strategic decisions.- Analyze trends in employee performance, turnover, and engagement, and provide actionable insights.
- ** KPI’s & Data Analysis**:
- Design, implement and follow up on Kpi’s supporting the business and team/department monitorization.- Create, execute and monitor automated reporting templates and macros for recurring HR reports and analyses.
- ** Compliance, Audits & Certifications**:
- Ensure compliance with external and internal business requirements, participate and support in external/internal audits

**Requirements**:
**Requirements**:

- Minimum of 5 years of proven experience in a similar job or in HR Data field;
- Bachelor’s degree in Human Resources, Business Administration, Statistics, Economics, or a related field.
- Advanced Excel skills (including pivot tables, advanced formulas, macros/VBA, data visualization).
- Proven experience in HR operations (ideally on a Global role), with a focus on Performance and Compensation & Benefits.
- Experience in implementing HRIS, namely Success Factors
- Demonstrated ability to work with and extract insights from large and complex data sets.
- Working knowledge and hands-on experience with SAP SuccessFactors.
- Highly analytical and detail-oriented mindset, with strong problem-solving skills.
- Excellent communication skills in English (written and spoken).
- Ability to maintain confidentiality, manage multiple priorities, and work independently.
- HR sensibility - understanding and empathy towards employee experience and organizational dynamics

**Benefits**:

- ️ Meal allowance- ️ Health insurance
- Transport allowance
- ➕ Seniority days
- Flexible Workplace (hybrid with office in Miraflores)
- International environment with multicultural teams
- Professional development and growth opportunities