Front Office Agent Hotel Infante Sagres
2 semanas atrás
**Sou uma empresa**:Hotel Infante Sagres
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Your day to day - Be the warm welcome that kicks off a memorable guest experience;
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay;
- Handle cash and credit transactions;
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes;
- Stay one step ahead of guests’ needs - record and act on their preferences, and handle their messages, requests, questions and concerns;
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary;
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed;
- Take pride in your appearance and place as a brand ambassador;
- Always know what events and activities are on the day’s schedule;
- Jump into other ad-hoc duties when your colleagues need your help.
**Requisitos** : Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to. Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers. Flexibility - night, weekend and holiday shifts are all part of the job. You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally you’ll have spent at least one year in a front desk or guest service position.
-
Técnico de Manutenção
2 semanas atrás
Porto, Portugal Hotel Infante Sagres Tempo inteiro**Sou uma empresa**:Hotel Infante Sagres Manter o nosso hotel a funcionar sem problemas é essencial para a experiência dos nossos hóspedes. Desde simples reparações à execução de trabalhos mais complexos de manutenção preventiva e corretiva, procuramos um Técnico de Manutenção que aborde todas essas tarefas com dedicação e orgulho. Integrando...
-
Cozinheiro de 2ª
2 semanas atrás
Porto, Portugal Hotel Infante Sagres Tempo inteiro**Sou uma empresa**:Hotel Infante Sagres Pessoas - Promover o trabalho de equipa e serviço de excelência através das acções diárias e da interacção com os outros departamentos. Retorno Financeiro - Colaborar na recepção e armazenamento de encomendas; - Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do...
-
Duty Manager Hotel Infante Sagres
Há 7 dias
Porto, Portugal Hotel Infante Sagres Tempo inteiro**Sou uma empresa**:Hotel Infante Sagres The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Guest Relations Member you’ll create the warm atmosphere that makes our guests feel at home in any location. You’ll manage any complaint or issue with our guests, delivering a real True Hospitality Service. Your...
-
Bartender Hotel Infante Sagres
1 semana atrás
Porto, Portugal Hotel Infante Sagres Tempo inteiro**Sou uma empresa**:Hotel Infante Sagres After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling bartender? As the friendly face of our hotel bars, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or...
-
Groups & Events Executive Hospes Infante Sagres Porto
1 semana atrás
Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro**Description**: As a Groups & Events Executive at Hospes Infante Sagres Porto, you will be responsible for the sales, coordination, and execution of groups and events, ensuring memorable experiences for our clients.This role will play a strategic part in maximizing Groups & Events revenue, developing new business opportunities, and leading the operational...
-
Cozinheiros 1ª 2ª 3ª
1 semana atrás
Porto, Portugal Hospes Infante Sagres Tempo inteiro**Sou uma empresa**:Hospes Infante Sagres Pessoas - Promover o trabalho de equipa e serviço de excelência através das ações diárias e da interação com os outros departamentos. Retorno Financeiro - Colaborar na receção e armazenamento de encomendas; - Colaborar no controlo das despesas e diminuição dos desperdícios em todas as áreas do...
-
Reservations Agent Hospes Infante Sagres Porto
1 dia atrás
Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro**Description**: The first moment a guest contacts one of our hotels, they begin a genuinely memorable experience. As a Reservations Agent, you’ll not only be the person they rely on, you’ll also create the warm atmosphere that makes our guests feel at home in any location. **Your day to day**: 1. People - Promote team work and quality service through...
-
Community & Events Coordinator Scarlett Proto
1 semana atrás
Porto, Portugal Hotel Infante Sagres Tempo inteiro**Sou uma empresa**:Hotel Infante Sagres Your day to day: A respinsible self-starter who is hands-on, and capable of handling multi-faceted projects and working under pressure. Good attention to detail, speed, and accuracy. Possess excellent communication and public relations skills, who is able to interact with restaurant guests in an articulate and concise...
-
Porto, Portugal Hospes Infante Sagres Tempo inteiro**Sou uma empresa**:Hospes Infante Sagres Será responsável por preparar, confeccionar, decorar e embalar produtos de padaria e pastelaria, a fim de garantir um serviço de qualidade e a satisfação do cliente. Colabora também nas tarefas de preparação e organização da cozinha. **Requisitos**: - Transportar, empurrar ou levantar itens de peso...
-
Porto, Portugal Hospes Infante Sagres Porto Tempo inteiro**Description**: As Sales Manager, you will be responsible for creating and implementing strategic sales plans to drive business across the hotel’s key segments, with a particular focus on MICE, Groups and Catering & Banqueting (C&B). Your role involves identifying new revenue opportunities, managing key client accounts, and ensuring alignment with the...
