Customer Service Advisor with Native Level of
1 semana atrás
**Organization**:
The company is responsible for the production and distribution of gases in the medical and industrial fields. We are currently looking for a Customer Service Advisor for our Self Service Center in Porto.
**Function**:
- Your responsibilities will be:
- Provide assistance via phone/mail/chat to agents by solving simple and complex queries that impact the performance of the indirect sales business
- Guide the customers through the Webshop
- Ensuring that the data received from the customers is accurately and timely maintained
- Give support to the Back Office team to solve customers’ claims
**Requirements**:
- The requirements for this position:
- Fluent in English
- Pro-active, focused on responding promptly to actions
- SAP, Office or knowledge of other office softwares is preferred
- Able to work in a results-oriented team
- Minimum required Secondary school
**What we offer?**:
- Conditions you will receive:
- Competitive Salary
- Meal allowance
- Hybrid work: 3 days at home, 2 at the office
- Multicultural and dynamic environment
- Possibility of growth inside the company
**Do you need +info?**:
Thailine Luques- (+34) 932 31 00 00
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