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Sales Operations Specialist
2 semanas atrás
Sherpany is a mission-led team dedicated to helping to create a world where teams lead together and every meeting matters. Every day, we support thousands of leaders at multinational enterprises and other large organisations in preparing and conducting their most important gatherings. It takes a unified team committed to our core values and leading together to achieve this goal. Sherpany's various roles embody the company's innovative spirit and our fast-moving team is committed to leading as a disruptive company. We are remote-first, based in Zurich and we have offices in Lisbon, Berlin and Milan.
**Your new role**:
As a **Sales** Operations Specialist **you** **will help drive initiatives to make the department become more efficient by automating processes. You will work on realising a 360 degrees view of our future customers and enable the team to execute the department and company strategy.
Here are your responsibilities in a nutshell:
- Analyse and optimise processes plus realise automation potential
- Review processes to increase efficiency and profitability of the Sales department
- Support the Sales department by partnering with the Analytics team in analysing key business drivers, trends and operating metrics
- Translate data into insights and actions, and communicate recommendations
- Work cross functionally with other departments to ensure the customer programs created are consistent with other organizational initiatives
- Own the Sales CRM roadmap, processes and structure, including requirements engineering and solution design
- Innovate and implement strategies for enabling the Sales team in process and tool adoption as well as understanding of relevant data
**Your profile**:
- University degree or relevant further education (e.g. Business informatics, Business administration, Information technology, etc.)
- Approx. 2-3 years of experience in operations role ideally within sales or customer success department
- Prior experience with process mapping, optimisation and automation
- Good understanding of data structures and database design
- Experienced in using Excel formulas and google slides / PPT as well as tools such as Salesforce CRM
- Sound English skills spoken and written
**How you can imagine us**:
- You are part of an international company with a flat hierarchy, in which you can take lot of responsibility and your ideas are always welcome
- In order to maintain your work-life balance we offer flexible working hours, home office and/or remote-working
- Your personal and professional development is important to us which is why we offer financial support for further education, trainings etc.
- We work with modern Apple products; every employee receives an own MacBook
**Our recruiting process**:
- First interview with Senior Talent Acquisition Specialist
- Second interview with Hiring Manager
- Final Interview: Get to know the team and the job
- Offer
**Your contact person for this position**:
Senior Talent Acquisition Specialist
