Incident Problem Manager
Há 6 dias
**Who are we**:
We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.
With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.
Neotalent, the responsive people.
Find out more about us at
**Role Overview**:
We are looking for a Incident Problem Manager to integrate one of our largest international partners in the telecommunications sector. It is one of the biggest references in the area, with a significant presence in more than 6 countries.
**What you will do**:
You will integrate a team in a Neotalent’s client project taking on the role of Incident Manager in the Lisbon area or Porto area (hybrid regime).
**What you are like**:
- Minimum 3 years of experience working as Incident;
- Bachelor Degree in Computer Science/Engineering, Information Technology, or related fields;
- Responsible for promoting a collaborative and mission focus mentality across all teams;
- Experience in managing high critical issue with all involved vendor and internal customer teams;
- Experience in incident Management for Production Environment;
- Experience in Ticket management (SPOC);
- Experience with Operations;
- Fluency/Good communications skills in English.
**Why join us**:
- Work on challenging projects for big clients
- Learn more about emerging technologies
- Possibility of working remotely
- Design your career plan
- Access to continuous training and certifications
- Evolve through our internal mobility program
- ... and much more
**To apply**:
-
Incident & Problem Manager
2 semanas atrás
Lisboa, Portugal Noesis Portugal Tempo inteiro**Enquadramento da função**: - Responsável por identificar, definir prioridades, garantir a identificação de impacto no negócio, e agilizar o governance entre L2 e L3. Será, igualmente, responsável pelo enforce / compliance da implementação do modelo de gestão de problemas. - Este profissional atua como um elo entre as equipas de Operação e...
-
Incident Problem Manager
1 semana atrás
Lisboa, Lisboa, Portugal PrimeIT Tempo inteiroPrimeITis a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.We are...
-
Incident Problem Manager
2 semanas atrás
Lisboa, Portugal PrimeIT Tempo inteiroPrimeITis a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We are...
-
Incident Problem Manager
1 semana atrás
Lisboa, Lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
-
Incident Problem Manager
2 semanas atrás
Lisboa, Portugal Neotalent Conclusion Tempo inteiroWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
-
Problem Manager
2 semanas atrás
Lisboa, Portugal Finastra Tempo inteiroWho are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...
-
Incident Manager
2 semanas atrás
Lisboa, Portugal Noesis Tempo inteiro**Incident Manager**: - Lisboa - Publicado em 12 de novembro de 2024**Descrição**: A Noesis procura o seguinte perfil: **Principais Tarefas e Responsabilidades**: - Assegurar que os incidentes são resolvidos de forma eficiente e que os problemas subjacentes são identificados e tratados para evitar recorrências; - Coordenar e articular a resposta a...
-
Senior Problem Manager
1 dia atrás
Lisboa, Portugal Finastra Tempo inteiroWho are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...
-
Incident Manager
2 semanas atrás
Lisboa, Portugal Smart Consulting Tempo inteiroProcuras dar o próximo grande passo na tua carreira em IT? Então vieste ao sítio certo – bem-vindo à Smart! Tecnologia, transformação e inovação fazem parte do nosso ADN. Somos uma consultora tecnológica com mais de uma década de experiência a entregar projetos de impacto nacional e internacional nas áreas de IT e Telecomunicações – e agora...
-
Incident Manager
1 dia atrás
Lisboa, Portugal Smart Consulting Tempo inteiroProcuras dar o próximo grande passo na tua carreira em IT? Então vieste ao sítio certo –bem-vindo à Smart Tecnologia, transformação e inovação fazem parte do nosso ADN. Somos umaconsultora tecnológicacom mais de uma década de experiência a entregar projetos de impacto nacional e internacional nas áreas deIT e Telecomunicações– e agora...
