Senior Marketplaces Manager

**Ready to lead, disrupt and reinvent the sleep industry?**

We are **Emma - The Sleep Company**. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. **Ready to shape the future of sleep with us? Let’s make it happen**

We are looking for a **Senior Marketplaces Manager**to fully own and scale our marketplace business in Brazil across key partners such as **Magazine Luiza, Amazon, Mercado Libre, Shopee, and others**. You will directly own the **commercial strategy**, **pricing**, **promotions**, **catalog**, and **P&L performance** of the channel, supported by 1-2 interns for operational and content execution.

This is a hands-on, entrepreneurial leadership role, ideal for someone who can move between strategy and execution with speed, while navigating high-growth marketplace ecosystems. You will partner closely with our **Marketplaces Marketing Team**, **Operations**, and **Regional Product Performance**, but ownership of the channel sits with you

**What you´ll do**:

- Own and steer the **full P&L** of the Marketplace channel.
- Define annual, quarterly, and monthly **commercial strategies** for each platform (Amazon, Meli, Magalu, Shopee).
- Set growth targets and lead initiatives to maximize **sales, margin, and operational performance**.
- Own the **pricing architecture** and day-to-day price updates for all marketplaces.
- Build promotional calendars and decide campaign participation across platforms.
- Be the main point of contact for all marketplaces.
- Lead **JBP meetings, quarterly reviews, negotiations**, deal submissions, and visibility investments.
- Oversee the full catalog: listings, variations and Lead content improvements
- Align with the **Marketplaces Marketing Team** (search, display, ads) on Budget allocation, Visibility opportunities, Campaign plans, Deal submissions
- Collaborate with Operations to ensure **stock accuracy**and demand forecasting.
- Manage and develop 1-2 interns supporting listings, customer interactions, reporting, and daily operations.

**Who we´re looking for**:

- 4-7+ years in **E-commerce, Marketplaces, Account Management, Commercial, or Growth** roles.
- Experience managing Amazon, Mercado Libre, or Magalu accounts is a strong advantage.
- Experience in scale-ups or high-growth environments preferred.
- **Strong commercial acumen** — understands pricing, demand elasticity, promo levers, and marketplace dynamics.
- **Analytical & data-driven** — ability to run analyses, build dashboards, and make decisions based on clear insights.
- **Excellent communication & negotiation** — strong presence with partners and internal stakeholders.
- **Structured & organized** — able to prioritize, plan, and manage multiple stakeholders and interns.
- **Go-getter mindset** — proactive, hands-on, fast execution, high ownership.
- **Team leadership** — ability to mentor junior profiles and drive accountability.
- Fluent in Portuguese & English.

**What we offer**:

- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (máx. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.

** Become an Emmie**

Emma is transforming the world of sleep - **and we want the highest-performing people to help us pull it off.**We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.