Retail Operations Account Manager

1 semana atrás

Lisboa, Portugal Emma – The Sleep Company Tempo inteiro

**Ready to lead, disrupt and reinvent the sleep industry?**

We are **Emma - The Sleep Company**. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

**What you´ll do**:

- You will monitor and improve our retail operations & service performance for respective accounts
- You will set up and maintain retailer in our systems as well as taking care of their onboarding
- You will steer and run all operational tasks related to our retailer accounts as well as setting up promotions and price changes
- You will constantly track the performance of our retailers and conduct regular operational account performance meetings together with internal and external partners
- You will collaborate and initiate process improvements with our Global Teams
- You will work on optimizing our order intake processes
**What you´ll bring to us**:

- You ideally have gained first experience in a B2B environment related to logistics, e-commerce or worked in a start-up environment before
- You are a highly structured person and manage taking care of several accounts
- You do not shy away from problems but rather act hands on and find solutions
- You are proactive and constantly challenging the status quo
- You have good MS Office skills
- Fluent in English and German
**Become an Emmie**

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

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