Field Service Technician I

1 semana atrás

Lisboa, Portugal NCR Atleos Tempo inteiro

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Customer Engineer
Location: PORTUGAL, VIRTUAL

Position Summary:
Position responsible for providing installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction.

Key Areas of Responsibilities:

- Provides prompt and courteous service responses to routine customer enquiries (for Tier I products)
- Performs minor maintenance, repairs and component replacement at the module level
- Assists in site preparation including cable installation, staging and standard testing of equipment
- Maintains parts inventory and related records
- Provides status reports throughout a service
- Diagnose problems - based on the information provided in assigned call as well as working with the customer to determine all issues at the site
- Responsible for ownership of customer issues until resolution according to SLA agreements
- Possibility to travel to other areas to support the service

Develops and applies knowledge of:

- Security procedures
- Service level agreement requirements
- Escalation procedures
- Tools and processes for completing machine repairs
- Organize and plan time effectively
- Complete NCR specific Certification based on business/district needs and assigned LOBs as prescribed by manager

Basic Qualifications:

- High School Diploma or Equivalent
- Formal vocational or technical certification
- Associate's Degree preferred
- Experience Required: 0-2 years of related experience

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

  • Field Service Technician

    3 semanas atrás

    Lisboa, Portugal GRUNDFOS Tempo inteiro

    Field Service Technician role at GRUNDFOS Field Service Technician is responsible for executing repair and maintenance work as agreed with customers. They ensure customer satisfaction in the assigned market, act as a technical account manager, and work independently or with ASP to address customer requests efficiently and professionally. What is the job...

  • Field Service Technician

    Há 7 horas

    Lisboa, Lisboa, Portugal Tech Domain Pvt. Limited Tempo inteiro

    Field Service Technician - Access Control (Short-Term Contract)Location: R. Mouzinho da Silveira 32, Lisboa, PortugalJob Type: Contract / Project-BasedJob SummaryWe are seeking a detail-oriented Field Service Technician for a specific hardware replacement project in Lisbon. The primary objective is the decommissioning and replacement of a Salto XS4 Mini...

  • Field Service Technician

    Há 18 horas

    Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

    Possuiconhecimentos na área eletrónica/electrotecnia/mecatrónica?Esta oferta pode ser para siO nosso cliente encontra-se a recrutarField Service Technician(M/F) na zona deLisboa.Funções:Montagem, instalação de impressoras industriais de grande formato nas instalações dos clientesDiagnóstico, reparação e assistência nos clientesRequisitos:12ª...

  • Field Service Technician

    Há 7 horas

    Lisboa, Lisboa, Portugal Gi Group Tempo inteiro

    Possuiconhecimentos na área eletrónica/electrotecnia/mecatrónica?Esta oferta pode ser para siO nosso cliente encontra-se a recrutarField Service Technician(M/F) na zona deLisboa.Funções:Montagem, instalação de impressoras industriais de grande formato nas instalações dos clientesDiagnóstico, reparação e assistência nos clientesRequisitos:12ª...

  • Field Technician

    Há 8 horas

    lisboa, Portugal Claranet Portugal Tempo inteiro

    We're fast learners, hard workers, natural collaborators... and we Make Modern Happen! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to...

  • Field Technician

    Há 7 horas

    Lisboa, Lisboa, Portugal Claranet Portugal Tempo inteiro

    We're fast learners, hard workers, natural collaborators... and weMake Modern HappenOur ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.We aim to achieve this goal by bringing together the world's most talented people and the most powerful technologies, combining them to address our...

  • Field Support Technician

    Há 6 dias

    Lisboa, Portugal Claranet Portugal Tempo inteiro

    We're fast learners, hard workers, natural collaborators... and we Make Modern Happen ! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to...

  • Field Service Technician

    Há 7 horas

    Lisboa, Lisboa, Portugal GRUNDFOS Tempo inteiro

    FIeld Service Technician is responsible for the execution of the repair and maintenance work as agreed with the customers.He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner.What is the job...

  • Field Support Technician

    3 semanas atrás

    Lisboa, Portugal WINPROVIT Tempo inteiro

    Service Desk/Desktop Managment/Field SupportWork Regime: OnsiteJob Description:The Computer Technician will be responsible for troubleshooting and resolving IT issues for end-users, ensuring service desk operations and meeting SLA requirements.Ensure troubleshooting and resolution of IT/SI solutions for end-users .Manage and track tickets...

  • Field Support Technician

    3 semanas atrás

    Lisboa, Portugal WINPROVIT Tempo inteiro

    Service Desk/Desktop Managment/Field SupportWork Regime: OnsiteJob Description:The Computer Technician will be responsible for troubleshooting and resolving IT issues for end-users, ensuring service desk operations and meeting SLA requirements.Ensure troubleshooting and resolution of IT/SI solutions for end-users .Manage and track tickets...