Operations Manager, Mantainance

Há 6 dias

Lisboa, Portugal Bolt Tempo inteiro

_We are looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to manage warehouse operations for our rentals business in Portugal and Spain. You will have full ownership of all topics related to scoping out warehouse locations, working with Heads of Mechanics and the broader team of mechanics.

You will be working closely with the rountry operations team including Operations Specialists and other Operations Managers, Country Manager and HQ teams where your work will drive business growth and revenue through achieving operational milestones and key metrics. The role includes travel and occasional site visits due to the large geographical footprint of our rentals business.

**Your daily adventures will include**:

- Managing and supporting the warehouse teams through defining precise operational processes with a focus to strong operational execution and results
- Actively leading and supporting warehouse expansion, following global requirements and implementing standards across the rest of the country
- Hands-on people management and issue resolution - working autonomously and taking initiatives with your team to help set the standard and trainings for process of scooter inspection, triage, and maintenance
- Analysing data - you will monitor our warehouse operations metrics to ensure that individual warehouses are sufficiently staffed, stocked, and trained to complete the maintenance needs of the market. Identifying trends, risks and improvement opportunities on a local level that may impact the business
- Advising and closely collaborating with HQ teams such as Product, Legal, Recruitment, and Facilities to develop and execute key initiatives that drive both operational efficiency and safety in warehouse operations
- Driving hiring, onboarding, and training of new mechanics

**What we're looking for**:

- 2+ years of experience in an analytical and/or entrepreneurial position
- Minimum 1 year of direct people management experience or experience managing functional stakeholders
- You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English, Portuguese and Spanish
- You are high on empathy with a strong interest in training and developing your teams
- You are highly analytical and have a data-driven mindset with excellent Excel skills
- You have a strong sense of ownership with a hands-on approach
- You thrive in a fast-paced environment
- You are comfortable with developing analytical and decision frameworks to support your strategies and decisions

**You will get extra credits for**:

- Experience in creating standard operating procedures and trainings
- Experience with project management and change management
- Experience in consulting, sharing economy, tech business, transport industry, fulfillment centres, startup or dynamic high-growth company

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