German-speaking Technical Advisor Based
Há 2 dias
**German-speaking Technical Advisor based in Lisbon**:
Do you like interacting with people remotely, and you have experience in Technical troubleshooting? If your answer is yes, catch this Technical Support Job in Lisbon We are looking for German proficient speakers to provide quality Customer Service for the best Search Engine in the world.
**Technical Customer Support based in Lisbon**:
**(Proficient in German + English)**:
**The role**:
**Your opportunity**:
Work for a big project. A global and talented Customer Care team awaits you. Be part of the success of a leading company.
**This is your New Job in Lisbon if**
- You have excellent command of German and you are fluent in English (from B2 level)
- You have experience in Technical troubleshooting and Technical Customer Support
- You are comfortable with digital environments
- You have excellent communication skills
- You like helping others with their technical issues
- You are open to learning everything about new technologies
- You can talk about technical issues in non-technical terms
- You enjoy working in a fast-paced environment
- You are able to work from Monday to Sunday (8 am - 5 pm)
**Your day to day at work**:
- Respond to inbound customer requests
- Document relevant case information
- Ensure an excellent customer satisfaction
- Escalate issues and customers to higher tiers of support
**Keywords to success in Technical Customer Support**:
- Empathy
- Quick learner
- Team-player
- Outgoing
**Benefits**:
- Competitive Salary + Performance Bonus
- Transportation Allowance
- Health insurance with a dental plan
- Opportunities for career progression
- International Mobility Program
- Your future workplace is a modern office with new amenities (you’ll be working from home temporarily due to the Covid-19 contingency plan)
- Work in a diverse environment with people from over 15 nationalities
- Discounts in local businesses
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