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Customer Sales Representative with Spanish and German

2 semanas atrás

Porto, Portugal Arrow Electronics, Inc. Tempo inteiro

**Position**: Customer Sales Representative with Spanish and German
**As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components.**We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.

We are currently looking for a **Customer Service Representative (Spanish and German speaker)** to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers.

This position follows a hybrid work model from our office based in **Porto**.

**Your main responsibilities will include**:

- Managing the **Order-to-Invoice** process,
- Order management and backlog monitoring,
- Handling and responding to customer requests and backlog changes,
- Coordinating with internal departments such as Sales and Logistics,
- Ensuring **On-Time Delivery** in line with customer and company targets,
- Driving customer satisfaction and process efficiency.

**What we are looking for**:

- Proficiency in both **Spanish and German (C1-C2 level**) /** Italian and German (C1-C2 level)** is essential, and **English at a minimum B2 level,**
- Solid knowledge of **Microsoft Office**, especially **Excel** (intermediate to advanced),
- Previous experience in **Customer Service**,
- Excellent communication and coordination skills,
- A customer-focused mindset,
- Strong team player.

**What we offer**:
We offer a challenging, rewarding, and dynamic role within an international environment at a globally growing company.

**Please submit your CV in English.**

From technologies you rely on every day to innovations you’ve yet to imagine, Arrow is everywhere. With over 18,800 employees in more than 80 countries, we’re a Fortune 500 company driving innovation forward for the world’s leading technologies. If it takes a charge, chances are, we’ve helped design it, build it, and bring it to market.

LI-AZ1

**Location**: PT-Porto, Portugal (Avenida da Boavista)

**Time Type**: Full time

**Job Category**: Business Support