Customer Service Representative with German

Há 6 dias

Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.

Location: Porto, Portugal

Work model: On-site

Employment type: fixed term (6 months) with possibility of extension / permanent contract

Remuneration: Base salary + bonuses

**DUTIES AND RESPONSIBILITIES**:

- Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Present the product range in a sales-oriented way, support of central marketing campaigns

**REQUIREMENTS**:

- Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
- Ability to take stressful situations well

**OFFER**:

- A relocation support
- Working hours Monday - Friday 8 AM - 5 PM with a possibility of change to 8:00 am - 8:00 pm in the future
- 2 weeks of training + 1 week of nesting (100% on site)
- A dynamic and creative team with positive and friendly atmosphere
- Food vouchers
- Guidance and tools to reach your full potential

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