Outbound Sales Team Leader, UBER Eats Portugal

**About the Role**:
At Uber, we ignite opportunity by setting the world in motion. We tackle big challenges to help drivers, riders, delivery partners, and eaters in over 10,000 cities worldwide. We welcome people from all backgrounds who seek the chance to build a future where everything moves independently. If you're curious, passionate, and collaborative, join us as we move the world forward together.

Uber Eats launched in Portugal in 2017 and has quickly become a leader in food delivery. As we continue to expand, we are looking for a Sales Team Leader to manage and optimize a team of outbound sales representatives who drive growth by bringing high-quality restaurant partners onto the platform. This is your chance to join a dynamic team, contribute to our growth strategy, and help our sales team achieve new heights

By joining our team, you will play a critical role in ensuring that merchants get off to a great start, optimize the onboarding process, setting up their account properly, ensuring they are educated, while generating engagement with our tools like ads and offers.

**What You'll Do**

**Team Leadership & Development**:

- **Lead & Motivate**:Manage a team of 4-6 junior sales representatives, fostering a culture of collaboration, innovation, and high performance.
- **Coaching & Mentoring**:Provide tailored training and professional development to enhance the team's sales capabilities. Set clear and achievable goals through regular performance reviews.
- **Performance Tracking**:Monitor team KPIs, including Close Win (CW), First Trip (FT), GB/FT, MPF, and engagement metrics, ensuring alignment with overall sales objectives.

**Sales Strategy & Execution**:

- **Support & Sell**:Balance team management with an individual sales quota by closing deals in challenging sales missions.
- **Territory Management**:Optimize the allocation of sales territories and ensure targeted outreach based on strategic priorities.
- **Pricing & Pitching**:Provide guidance on pricing and pitching strategies tailored to specific market conditions.

**Onboarding & Enablement**:

- **Smooth Integration**:Oversee the onboarding process for new team members and ensure seamless handoffs from sales to merchant activation.
- **Operational Support**:Act as the main point of contact for issues related to the sales cycle, including outreach, compliance (e.g., PSD2, KYC), and process improvements.

**Strategic Initiatives**:

- **Optimize Processes**:Identify and execute projects to improve sales efficiency, such as playbook creation, enablement activities, and adoption pushes.
- **Insights & Reporting**:Prepare insights for leadership on team performance, structural improvements, and key sales milestones.
- **Drive Engagement**:Focus on structural projects that enhance the quality of merchant onboarding and engagement, driving sustainable growth.

**Basic Qualifications**:

- Bachelor's degree in Business, Marketing, Sales, or a related field. 2-4 years of experience in sales, account management, or a similar role.
- Demonstrated ability to lead and develop a high-performing team.

**Preferred Qualifications**:

- Previous experience in a team leadership or management role.
- Familiarity with the food delivery or digital marketplace industries.
- Proven track record in meeting or exceeding sales quotas.
- Strong strategic thinking and problem-solving abilities.
- Ability to thrive in a fast-paced, high-pressure environment.

**What We Offer**:

- **Career Growth**:Opportunities to advance within Uber's global network.
- **Collaboration**:Work with a dynamic team and cross-functional stakeholders to shape the future of Uber Eats.
- **Impact**:Play a pivotal role in driving Uber Eats' growth by empowering a high-performing sales team.
- **Inclusive Environment**:A collaborative and diverse workplace where your ideas and contributions are valued.