Video Content Moderator with Italian

1 semana atrás

Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit an Italian-speaking Video Content Moderator for their office in Porto.

Employment type: Full-time

Remuneration: Base salary.

**DUTIES AND RESPONSIBILITIES**:

- Review user reports regarding video content on a streaming platform
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

**REQUIREMENTS**:

- Native/fluent in Italian both verbal and written (C2 level). Fluent in English (minimum B2 level)
- 6 months of experience in relevant field is preferred
- Ability to cover weekly shift rotation including occasional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service-orientation with effective, pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently.

**BENEFITS**:

- International community
- Modern office in a city center with open spaces, easy to access with public transportation
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- Support from your colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Monthly meal allowance and much more

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