Video Content Moderator

13 minutos atrás

Porto, Portugal Careerxtra Tempo inteiro

Position: Video Content Moderator (German-speaking) Location: Porto, Portugal‍ Employment Type: Full-timeCompensation: Base Salary We are looking for a German-speaking Video Content Moderator to join our team in Porto. In this role, you will review and moderate user-uploaded video content to ensure it complies with platform guidelines. This is a key position in maintaining a safe, respectful, and engaging online environment for millions of users. Key Responsibilities Review and evaluate user reports related to video content on a streaming platform Assess and moderate sensitive content, which may include graphic or disturbing material Audit, classify, and update content in accordance with internal guidelines Maintain a solid understanding of client policies, products, and services Make fair, consistent, and policy-compliant decisions to resolve user inquiries Ensure strict adherence to data protection and confidentiality standards Requirements Language Skills Fluent German (C2) written and spoken Fluent English (B2+) Experience & Skills Minimum 6 months of experience in content moderation, customer support, or a related field (preferred but not mandatory) Comfortable working on rotating shifts, including occasional nights and weekends Strong computer literacy and ability to adapt to new tools and systems quickly High tolerance for viewing sensitive or distressing content Detail-oriented with strong analytical and decision-making skills Patient, professional, and customer-focused communication style Ability to work both independently and collaboratively in a team setting Adaptable to repetitive tasks in a fast-paced environment Benefits Work Environment & Culture Join an international and multicultural team Modern office located in the city center with excellent transport connections Supportive and collaborative atmosphere with coaching and mentoring Training & Wellness Comprehensive onboarding training to ensure full readiness for the role Ongoing learning and development opportunities Health and wellbeing initiatives Perks Monthly meal allowance Additional company benefits and perks

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