Studio Assistant

**Studio lead at Studio (Yoga, Pilates, Barre, Cardio, Reformer Pilates) in Anjos, Lisbon, Portugal.**

The Studio lead (Parttime or fulltime) will support with the day to day operations at The Kynd Space Anjos. He/she should have a strong ability to time manage, attention to detail, serious care for the space (cleanliness & experience), and ability to task switch quickly while being an excellent, positive and intelligent customer-facing representative. When front desk representative, you are the responsible overseer of the Mat
- and Reformer studio, with always the best interest for compassionate customer experience and optimal studio representation. When the studio is active, you support in initiating creative partnerships and boosting marketing brand awareness, or other great projects for studio growth. On top you are responsible for overal operations of the studio, managing inventory, cleaning team, and any other related matters to the proper functioning of the studio

**You embody: resilience + positivity + strong responsibility feeling + (time and attitude) flexibility.**

Suggested timings below, and this may change pending on the need of the studio as schedule is evolving. Job can be done either part-time (30 hours) or full-time (40 hours)
- _ Monday - Friday: 08.00 - 13.30 or Monday - Friday 17.30 - 21.00

And:

- Saturday or sunday (1 of the 2): 08.30 - 15.00

**1. KEY RESPONSIBILITIES**
- Onsite Weekly Front Desk & Office Management_
- Day-to-day management of the studio operations, like:

- Front desk hosting for student check-in and closing after movement classes; representative for queries and warm welcome
- You are ultimately responsible for studio cleanliness; yourself, and navigating the host team, as well as cleaning team.
- Point of contact for the host team, responsible for front desk scheduling, and manager of all hosts' front desk quality
- Occasionally, in case of rented space rentals like a brand launch or a private event, you are the responsible front desk.
- Partnerships & PR support_
- Proactive in suggesting and initiating new strategic partnerships and Public Relations for brand awareness.
- Community support_
- Ensuring positive, respectful and collaborative team culture through organizing a quarterly host team event.

**2. KEY QUALITIES**
- Strong communication skills (ENGLISH PROFICIENCY IS MANDATORY): verbal and written to liaise with teachers, students and staff. Ability to share information clearly, effectively and genuinely _kindly_.
- Organizational skills: proficiency in handling multiple tasks simultaneously without compromising quality including managing schedules etc.
- Leadership ability: experience in overseeing and motivating a team of teachers/staff, and ability to build a _positive_, collaborative work environment.
- Customer service focus & problem-solving skills: a proactive, resourceful problem solver by heart with strong focus on customer satisfaction and resilience to solve (unexpected) challenges effectively, and always warm approach to relationship building with community.
- Attention to detail: careful in communications and meticulous in managing schedules, interests and tasks to run operations smoothly.
- Flexibility and adaptability: willingness to adapt to changing needs and demands of the studio environment, also in working schedule if that is needed occasionally. _Hands-on mentality_
- Conflict resolution skills: ability to kindly handle conflicts or disagreements with kindness and professionalism.
- Care and responsibility for cleanliness of the venue: details matter.

**3. APPRECIATED QUALITIES**
- Passion for fitness; such as yoga, pilates practices and familiarity with terminology, teaching styles and techniques
- Competence in using scheduling software and other administrative tools
- Passion and knowledge about marketing, PR and partnerships acquisition

**4. COMPENSATION & BENEFITS**
- Monthly fee method to be discussed: this can go through Recibo Verde where you would earn more, or employment base - where social security is deducted from your fee to cover for you). Both are fine for us, up to your preference. We offer higher across market standards in Lisbon compared to competing studios. Monthly pay will depedend on what type of contract to be signed (full-time or part-time_
- Unlimited classes pending on availability, always taken outside of working hours.
- Discount on all wellbeing products.
- Opportunities to join events for free.

**5. HOW TO APPLY**

Offer Type: Part-time or full-time

Payment: €900-1300 per month

Expected hours: 30-40 per week

**Benefits**:

- Internet access
- Commercial discounts

Working hours:

- Weekdays and weekends

Flexible language requirement:

- Portuguese Not Required

Selection question(s):

- Do you confirm you have experience in front desk, team management (and project management? Ideally minimum 2 years with a track record of commitment to your past employer(s).

**Language**:

- English (required)