B2C Operations Customer Expert – Italian Market
Há 2 dias
B2C Operations Customer Expert – Italian Market Lisbon, Portugal Start Date: 13 January 2026 Full-time | Rotational Shifts About the Role We are looking for an Italian-speaking B2C Operations Customer Expert to provide high-quality customer support for private customers. You will handle inbound calls related to subscriptions, billing, devices, and general inquiries, ensuring a warm, professional, and solution-oriented customer experience. Your Responsibilities Handle inbound B2C customer calls in Italian Support customers with: Subscriptions and contracts Billing and payment questions Device and technical issues Provide an empathetic and customer-focused experience Identify and promote relevant products or services when suitable Accurately document interactions and follow procedures Maintain a professional and positive attitude at all times Profile & Requirements Fluent Italian (spoken and written) Previous customer service experience is an advantage Strong communication and interpersonal skills Proactive, energetic, and customer-oriented mindset Ability to work in a fast-paced environment Basic computer skills Working Hours 40 hours per week Rotational shifts Monday to Sunday, between 06:00 and 22:00 8 working hours + 1-hour unpaid lunch break per day Training Paid training: 15 working days 8 hours per day Covers: Systems and tools Product & service knowledge Customer communication and call handling On-the-job practice Employment contract is signed after successful completion of training. Salary & Benefits Monthly gross salary: €941 Holiday allowance: €78.42/month Christmas allowance: €78.42/month Meal allowance: €7 per working day (€154/month, tax-exempt) Total monthly package: €1,250 gross Additional Benefits Portuguese employment contract Health insurance from day one Holiday & Christmas allowances paid monthly Optional company accommodation (subject to eligibility & availability) Paid Portuguese public holidays Location Lisbon, Portugal Modern office environment with easy access to metro, bus, and train connections.
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Lisbon, Portugal CBT Tempo inteiroB2C Operations Customer Expert – Italian Market Lisbon, Portugal Start Date: 13 January 2026 Full-time | Rotational Shifts About the Role We are looking for an Italian-speaking B2C Operations Customer Expert to provide high-quality customer support for private customers. You will handle inbound calls related to subscriptions, billing, devices, and general...
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B2c Operations Customer Expert I
Há 6 dias
Lisbon, Portugal CBT Tempo inteiroJob Title: B2C Operations Customer Expert I (Italian Market) Start Date: 13/01/2026 Location: Lisbon, Portugal Work Model: Onsite, Full-time Join a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment. Key...
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B2C Operations Customer Expert I
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: B2C Operations Customer Expert I (Italian Market) Start Date: 13/01/2026 Location: Lisbon, Portugal Work Model: Onsite, Full-time Join a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment. Key...
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B2c Operations Customer Expert I
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: B2C Operations Customer Expert I (Italian Market)Start Date: 13/01/2026Location: Lisbon, PortugalWork Model: Onsite, Full-timeJoin a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment.Key...
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B2c Operations Customer Expert I
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: B2C Operations Customer Expert I (Italian Market) Start Date: Location: Lisbon, Portugal Work Model: Onsite Employment Type: Fulltime Overview You will join a major Swiss telecommunications project supporting private (B2C) customers with mobile communication, internet, and related services. This role is ideal for candidates who enjoy customer...
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B2C Operations Customer Expert I
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: B2C Operations Customer Expert I (Italian Market) Start Date: 13/01/2026 Location: Lisbon, Portugal Work Model: Onsite, Full-time Join a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment. Key...
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Operations Customer Expert Italian Market
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroOperations Customer Expert Italian MarketLocation: Lisbon, PortugalAbout the RoleThis position belongs to a leading international hospitality brand founded in France in 1990, built around the idea of offering comfort, welcoming design, and great prices. The group has grown threefold in the past decade and now operates more than 865 hotels in 17...
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Operations Customer Expert Italian Market
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroOperations Customer Expert Italian MarketLocation: Lisbon, PortugalAbout the RoleThis position belongs to a leading international hospitality brand founded in France in 1990, built around the idea of offering comfort, welcoming design, and great prices. The group has grown threefold in the past decade and now operates more than 865 hotels in 17...
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Operations Customer Expert
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Operations Customer Expert Italian MarketLocation: Lisbon, PortugalAbout the RoleThis position belongs to a leading international hospitality brand founded in France in 1990, built around the idea of offering comfort, welcoming design, and great prices. The group has grown threefold in the past decade and now operates more than 865 hotels in 17...
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Operations Customer Expert
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Operations Customer Expert Italian MarketLocation: Lisbon, PortugalAbout the RoleThis position belongs to a leading international hospitality brand founded in France in 1990, built around the idea of offering comfort, welcoming design, and great prices. The group has grown threefold in the past decade and now operates more than 865 hotels in 17...
