Italian and English Customer Sales Advisor

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Language

Italian (Native) + English (solid B2)

Key Responsibilities

Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.

Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.

Customer Service: Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds.

Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.

Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.

Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products.

Candidate Profile

Excellent communication skills coupled with empathy and team spirit

Tech-savvy

Previous experience in Customer Service (preferable)

Previous experience in sales is a plus

Availability to work on rotational shifts

Salary Conditions

Base salary (gross):1024 x 14

Performance bonus (gross): up to 225

Meal allowance: 7,23 per workday (paid in meal card)

Transportation allowance: 20

Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract

Schedule

Monday till Saturday (including bank holidays): 08:00 to 19:00 (Rotational shifts)

Days Off: Sunday + 1 rotational day

Type of contract: 6 months with the possibility of renewal



  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers. Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress....


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Italian and passionate about customer service? Embrace the chance to become an Italian-Speaking Customer Advisor in Lisbon This on-site position is crafted for individuals with a minimum B2 level of English, offering an appealing relocation package for international candidates. Immerse yourself in Lisbon's vibrant culture while enjoying...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Italian and passionate about customer service? Seize the chance to become an Italian-Speaking Customer Advisor in the vibrant city of Lisbon This on-site position is tailored for individuals with a minimum B2 level of English, offering an enticing relocation package for international candidates. Immerse yourself in the rich culture of...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Overview: We are seeking a driven and goal-oriented Sales English Customer Advisor to join our dynamic team. This role is ideal for candidates with 1-2 years of experience in outbound sales or digital marketing, looking to take the next step in their sales career. You will be responsible for reaching out to potential clients, presenting our products or...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Italian Speaking Sales Advisor Lisbon, Portugal Are you ready for your next adventure?Join our vibrant international team in sunny Lisbon and kickstart your career in sales with a leading global brand What youll do:Be the first point of contact for Italian-speaking customersPromote and sell top-tier products and servicesBuild lasting customer relationships...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisboa, Lisboa, Portugal Elemental Insights Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisboa, Lisboa, Portugal CBT Tempo inteiro

    ItalianSpeaking Customer Advisor Advertiser Support (Onsite in Lisbon, Portugal) Location: Lisbon, Portugal Type: Fulltime, Onsite Department: Customer Experience / Advertiser Support About the Role Are you an Italian speaker passionate about technology, customer service, and digital advertising? Join our team in Lisbon, supporting business advertisers...

  • Italian Customer Advisor

    1 semana atrás


    Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a...