EMESA Recruiting Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

WHAT YOU'LL DO

The role of the EMESA Recruiting Manager - Nexus Lisbon Operations is to drive high quality end to end recruiting operations for EMESA recruiting. You will partner closely with the EMESA Recruiting Projects Senior Manager and recruiting teams across the region to ensure a seamless recruiting experience for candidates, recruiters and consultants.

You are a people person and will manage, coach and develop a team of talent acquisition operations professionals to support the operational needs of the organization. You will continually identify areas of improvements in our processes and systems as we scale.

Some travelling will be required as part of this role in relation to partnerships with TA teams across EMESA and colocation with outside hub team members.

YOU'RE GOOD AT

• Cultivating and managing key relationships, working closely with teams to define support needs, determine priorities based on business need, address key questions and concerns, and partner as an extension of the supported teams
• Leading the shared service hub team that supports EH TA teams across EMESA, with members based at Lisbon LCC and offices outside the hub
• Screening, hiring and training of new talent acquisition operations team members
• Building and strengthening relationships between the Lisbon and outside hub members, ensuring clear communication and smooth collaboration across team members in both locations
• Developing a team of talent acquisition operations professionals, managing their workload and quality checking their performance
• Assisting the recruiting operations team in prioritizing requests, meeting deadlines, quality checking key work, addressing out of scope requests, and managing project work
• Managing all requests within appropriate timeframes by coordinating completion of requests by due date with assistants
• Designing and writing detailed training materials
• Advising regional recruitment leadership on onboarding new recruitment teams. Perform review workshops with new teams and adapting processes accordingly
• Mapping out process workflows for onboarding new EH TA teams in the region and identifying opportunities for process improvement and alignment with existing partnerships
• Researching and recommending potential tools to increase efficiency and improve candidate experience, providing input into recruiting system enhancements
• Supporting other office initiatives, such as affiliation and engagement
• Completing critical operation processes including entering and maintaining accurate candidate data in our database, providing end to end application management support, scheduling interviews, preparing interview materials, and onsite support on interview days
• Ensure efficient data recompilation by all team members
• Assisting with special projects and analysis as needed

What You'll Bring

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor's degree required
• Min. 5 years of experience in areas of the People function (recruiting, HR, L&D, Talent Management etc.) required
• Team management experience preferred
• Strong interpersonal and communication skills, positive personal and professional image, high standards of professional behavior and ethics
• Demonstrated leadership ability; works well as team player
• Excellent oral and written communication skills; able to effectively persuade, influence, and negotiate
• Comfortable in resolving conflict and people-related issues
• Strong organizational skills with strong attention to detail, accuracy and thoroughness
• Analytical proficiency; facility with numbers
• Ability to set and balance competing priorities, plan workflow and take initiative
• Ability to work effectively with all cohort levels and work well under pressure
• Ability to perform successfully in a fast-paced, intellectually intense, service- oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture
• Business proficient English
• Advanced computer skills: MS PowerPoint, Excel required
• Recruiting platforms familiarity (Eightfold, iCIMS) preferred

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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