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Operations Manager

Há 15 horas

Western Cape Portugal Boardroom Tempo inteiro
Ensures efficient and effective night operations at the Distribution Centre

Responsibilities – Operational Oversight
  • Manage all warehouse operations during night shift, including receiving, replenishment, picking, and staging
  • Ensure smooth handover processes between day and night shifts
  • Monitor and report on night shift performance, highlighting risks or delays
Team Leadership
  • Lead, supervise, and develop a team of warehouse operators across various night functions
  • Monitor staff attendance and timekeeping
  • Address team issues and motivate for peak performance
Warehouse and Inventory Management
  • Oversee stock rotation FIFO, temperature control, and bin accuracy
  • Ensure accurate capturing of stock movements in the WMS
  • Coordinate and verify nightly stock counts and adjustments
Safety and Compliance
  • Enforce all PPE and safe working practices on shift
  • Ensure adherence to food safety, hygiene, and equipment use protocols
  • Conduct safety checks and audits and report any incidents or non-conformances
Customer Focus and Quality
  • Maintain high standards for order accuracy and loading readiness
  • Investigate any picking discrepancies or damage occurring on shift
  • Ensure pre-loads are correctly staged and trucks are prepared for on-time morning dispatch
Reporting and Communication
  • Provide nightly performance updates and KPI tracking
  • Maintain clear communication with the day Logistics Manager and other stakeholders
  • Capture key incidents or observations in shift handover documents
Behaviours and Skills
  • Strong leadership and people management
  • Attention to detail
  • Analytical thinking and problem solving
  • Safety consciousness
  • Communication and collaboration
  • Reporting and documentation skills
  • Customer focus
  • Integrity and resilience
  • Effective time management
  • Management for results
  • Self-management skills
  • Strong technical knowledge of fleet related matters
  • Embody the organisational values
Qualifications and Experience
  • Grade 12 and computer literacy
  • Ability to read, write, speak, and understand Afrikaans and English
  • Minimum 3 years experience in warehouse supervision or night shift leadership in a logistics environment
  • Experience in chilled and frozen warehouse operations
  • Proficient in WMS and MS Office
  • Valid forklift or pallet jack licence is advantageous
Performance Measures
  • Order pick accuracy and productivity
  • Truck staging and readiness
  • Shift handover quality
  • Staff attendance and performance
  • Stock accuracy and rotation adherence
  • Safety compliance and incident reporting