Czech Client Advisor

1 semana atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience. This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.

The role:

As a Client Advisor you will be the first point of contact for customer support inquiries for our Czech Speaking customers.

The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.

Responsibilities:

  • Manage incoming client contacts and escalations with compassion and proactivity, in order to prioritize their needs and provide unique solutions to problems.
  • Administrative support to certify client details, and alter any incorrect information within our stakeholder's client database.
  • Managing supply related requests: by phone, by email, or even by chat.
  • This is a non-technical role;
  • Provide clear information about products and service;
  • Manage customer requests and clarify any doubts;
  • Deliver a positive attitude towards the brand;
  • Provide top-class interactions and customer service
Requirements
High School Diploma or Secondary School Completion EquivalentMinimum of a year's experience in a Customer Support or client facing role, in a multi-national environment (preferable - not mandatory)Adaptable to working alongside the time zone and calendar of local stakeholders.Required Language Thresholds:
  • English (B2 - C1: Independent User Level)
  • Czech (C2: Native-Level Fluency)
Benefits
  • Competitive Salary
  • 12 months renewable contract (Permanent after 2 years)
  • Career Progression Opportunities
  • Health Insurance Package
  • Relocation Package and Accommodation provided (optional) from the company*

*(for candidates coming from abroad)

  • Czech Social Media Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without BoundariesWe are offering a great work experience in Lisbon, Portugal for a role as aCzech Social Media Advisor.Why an...

  • Czech Social Media Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries We are offering a great work experience in Lisbon, Portugal for a role as a Czech Social Media Advisor.Why an...

  • Czech Digital Content Review Agent

    1 semana atrás

    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    DescriptionAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries We are offering a great work experience in Lisbon, Portugal for a role as a Czech Digital Content...

  • Czech Digital Content Review Agent

    1 semana atrás

    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries We are offering a great work experience in Lisbon, Portugal for a role as a Czech Digital Content Review...

  • Czech Marketing Expert Representative

    2 semanas atrás

    Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Are you passionate about online Advertising and new technology and would you like to join one of the leading tech companies?The primary purpose of Client Concierge is to improve the Socia Media Platform advertising experience by resolving issues and improving client satisfaction Advertisers and agencies will contact the Social Media Platform to request post...

  • Czech Customer Support Specialist in Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Elevate Your CareerWe're seeking an enthusiastic Customer Support Specialist to join our innovative and energetic team. If you're adaptable, personable, and excel in a fast-paced environment, this role could be a great fit for youRole Overview:As a Customer Support Specialist, you'll manage customer inquiries across phone, chat, email, and social media,...

  • Czech Customer Support Specialist in Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Take Your Career to the Next LevelWe're looking for a dynamic Customer Support Specialist to join our innovative and driven team. If you're flexible, personable, and thrive in a fast-paced setting, this role might be the perfect opportunity for youRole Overview:As a Customer Support Specialist, you will handle customer inquiries through phone, chat, email,...

  • Sales Representative for Czech Market

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is seeking a dynamic and results-driven Sales Representatives to join our client's team, focusing on the Czech market. In this role, you will engage in B2B outbound sales, working with a high volume of hot leads to onboard new clients. If you have strong negotiation skills and a passion for sales, this opportunity is for you.Key...

  • Client Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal OTB Spa Tempo inteiro

    Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in...

  • Polish, Czech OR Slovak Account Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without BoundariesWe are offering a great work experience in Lisbon, Portugal for a role as an Account Support...