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Cash Operations Junior Analyst

3 semanas atrás

Lisboa, Lisboa, Portugal Brink's Inc Tempo inteiro

Purpose

Reporting to the QTC Manager, in this position you will be responsible for monitoring ATMs on the day-to-day business, assuring coordination between banks and branches, cash load reconciliation, cash loss reporting and branch support to vault cash locations.

Responsibilities

  • Monitor, track and report on low cash, out of cash and lead-day out of cash events
  • Monitor for missed loads, create cases and / or escalate to branches for resolution
  • Review and validate processor claims and ATM shortages
  • Update logs, spreadsheets, call tickets and workflows in the PAI reports as required
  • Assist with the bank claims process ensuring claims are organized and updated daily
  • Work cross-functionally to identify, track and resolve breach locations

Requirements

  • 1+ years of experience in Operations, preferably in a shared service environment
  • Attention to details
  • Deep and broad understanding of customer service, customer support and data analysis
  • Willing to invest time in resolving issues
  • Able to work under tight deadlines
  • Working experience with advanced knowledge of MS office tools (MS Outlook and Excel)
  • Communication skills and cooperative mindset, high level of accountability and accuracy and team player with a good sense for different company/ country cultures
  • Fluent in English (mandatory)

What We Offer?

A learning journey that fosters personal and career growth within a global, word-leading company with a caring culture that promotes employees' wellbeing and work/life balance through flexible schedules, appealing hybrid work scheme (above market practices) and a work environment that values
safety
,
continuous improvement
,
engagement
,
customer focus
,
integrity
,
diversity
, and
inclusion
.

What's Next?

Thank you for your interest in joining our Global Shared Services Center family at Brinks Portugal. Upon completion of the application process, your profile will deserve our best and fullest attention in the upcoming weeks.

The selection process comprises at least: CV sifting, one technical interview with the hiring manager and one interview with HR. Share your experience and skills and demonstrate us your enthusiasm. Successful completion of these steps brings you onboard Are you ready to
#SecureYourFuture?

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, gender, age, national origin, religion, sexual orientation or degree of disability.