Italian-Speaking Digital Advertising Support Specialist
Há 2 dias
About the Role
Alpha HR is hiring an
Italian-speaking Digital Advertising Support Specialist
to join an international project in Lisbon. In this role, you will provide
B2B support to advertisers
, helping them resolve product-related issues and optimise their experience with digital advertising solutions.
This position is ideal for candidates with strong communication skills who enjoy problem-solving in a fast-paced, international environment.
What You'll Do
- Provide end-to-end customer and product support to advertisers via
email and chat - Troubleshoot technical and product-related issues efficiently
- Collaborate with internal Product and Technical teams to resolve complex queries
- Ensure high customer satisfaction by providing timely and accurate updates
- Meet service levels and quality targets across all interactions
What We're Looking For
- Fluent Italian
(spoken and written) - Good command of English
- Strong problem-solving and communication skills
- Customer-focused mindset
- Previous experience in customer support, B2B support, or digital advertising is a plus
Contract & Schedule
- Contract:
6 months - Schedule (initial):
Monday to Friday, rotating shifts between 07:00–19:00 - Future:
Rotative 24/7 shifts (to be confirmed) - Days off:
2 rotating days
Salary & Benefits
- Base salary:
€1,000 gross/month (paid in 14 months) - Bonus:
€200/month (paid in 11 months) - Meal allowance:
€7.63 net per working day - Health insurance:
From day one
Relocation Package
- Shared accommodation provided for up to
12 months - Rent:
€280/month
, utilities included (deducted from payslip) - Full support with relocation, documentation, and integration in Lisbon
Ready for a new international experience?
Apply now with Alpha HR and start your journey in sunny Lisbon.
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