Italian-Speaking Digital Advertising Support Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Alpha HR Tempo inteiro

About the Role

Alpha HR is hiring an
Italian-speaking Digital Advertising Support Specialist
to join an international project in Lisbon. In this role, you will provide
B2B support to advertisers
, helping them resolve product-related issues and optimise their experience with digital advertising solutions.

This position is ideal for candidates with strong communication skills who enjoy problem-solving in a fast-paced, international environment.

What You'll Do

  • Provide end-to-end customer and product support to advertisers via
    email and chat
  • Troubleshoot technical and product-related issues efficiently
  • Collaborate with internal Product and Technical teams to resolve complex queries
  • Ensure high customer satisfaction by providing timely and accurate updates
  • Meet service levels and quality targets across all interactions

What We're Looking For

  • Fluent Italian
    (spoken and written)
  • Good command of English
  • Strong problem-solving and communication skills
  • Customer-focused mindset
  • Previous experience in customer support, B2B support, or digital advertising is a plus

Contract & Schedule

  • Contract:
    6 months
  • Schedule (initial):
    Monday to Friday, rotating shifts between 07:00–19:00
  • Future:
    Rotative 24/7 shifts (to be confirmed)
  • Days off:
    2 rotating days

Salary & Benefits

  • Base salary:
    €1,000 gross/month (paid in 14 months)
  • Bonus:
    €200/month (paid in 11 months)
  • Meal allowance:
    €7.63 net per working day
  • Health insurance:
    From day one

Relocation Package

  • Shared accommodation provided for up to
    12 months
  • Rent:
    €280/month
    , utilities included (deducted from payslip)
  • Full support with relocation, documentation, and integration in Lisbon


Ready for a new international experience?

Apply now with Alpha HR and start your journey in sunny Lisbon.



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