French Health Account Manager in Lisbon

1 hora atrás


Almada, Setúbal, Portugal Cross Border Talents Tempo inteiro


Ready to Take Your Career to the Next Level as a Health Account Manager?

We're looking for a driven and empathetic Health Account Manager to join our team If you're passionate about helping clients, have excellent communication skills, and thrive in a dynamic, fast-paced environment, this role could be your perfect fit.

Role Overview: 

As a Health Account Manager, you'll support clients in managing health-related accounts and addressing technical, financial, and account inquiries through phone, email, live chat, and social media. You'll provide expert advice, ensure client satisfaction, and help improve processes to deliver a seamless customer experience.

Key Responsibilities:

  • Deliver exceptional support via phone, live chat, email, and social media, focusing on health-related accounts
  • Address issues such as account setup, verification, financial matters, and technical challenges in the health industry
  • Serve as a trusted advisor, providing solutions and insights for better healthcare management
  • Respond promptly to client inquiries, concerns, and feedback, ensuring satisfaction
  • Build and maintain strong client relationships through transparent, open communication
  • Uphold high service standards and follow company policies to maintain a positive customer experience
  • Offer feedback and suggestions to optimize internal processes and improve overall service quality

Requirements:

  • Fluent in French (C2 level)
  • Fluent in English (B1 level)
  • EU Citizenship or Portuguese Residency Card
  • Minimum 1 year of experience in customer support or account management
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow in the health sector

Why Join Us:

  • Attractive Salary: Competitive compensation that recognizes your expertise
  • Performance Bonus: Earn rewards based on your contributions
  • Meal Allowance: Support for your meal expenses during working hours
  • Health & Life Insurance: Comprehensive coverage for your well-being
  • Onsite Work: Work in a collaborative, dynamic, in-office environment

Ready to make an impact as a Health Account Manager? Apply today, and we'll be in touch




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