French Health Account Manager in Lisbon
1 hora atrás
Ready to Take Your Career to the Next Level as a Health Account Manager?
We're looking for a driven and empathetic Health Account Manager to join our team If you're passionate about helping clients, have excellent communication skills, and thrive in a dynamic, fast-paced environment, this role could be your perfect fit.
Role Overview:
As a Health Account Manager, you'll support clients in managing health-related accounts and addressing technical, financial, and account inquiries through phone, email, live chat, and social media. You'll provide expert advice, ensure client satisfaction, and help improve processes to deliver a seamless customer experience.
Key Responsibilities:
- Deliver exceptional support via phone, live chat, email, and social media, focusing on health-related accounts
- Address issues such as account setup, verification, financial matters, and technical challenges in the health industry
- Serve as a trusted advisor, providing solutions and insights for better healthcare management
- Respond promptly to client inquiries, concerns, and feedback, ensuring satisfaction
- Build and maintain strong client relationships through transparent, open communication
- Uphold high service standards and follow company policies to maintain a positive customer experience
- Offer feedback and suggestions to optimize internal processes and improve overall service quality
Requirements:
- Fluent in French (C2 level)
- Fluent in English (B1 level)
- EU Citizenship or Portuguese Residency Card
- Minimum 1 year of experience in customer support or account management
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow in the health sector
Why Join Us:
- Attractive Salary: Competitive compensation that recognizes your expertise
- Performance Bonus: Earn rewards based on your contributions
- Meal Allowance: Support for your meal expenses during working hours
- Health & Life Insurance: Comprehensive coverage for your well-being
- Onsite Work: Work in a collaborative, dynamic, in-office environment
Ready to make an impact as a Health Account Manager? Apply today, and we'll be in touch
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