Supply Chain Operations Manager

PLEASE READ BEFORE APPLYING

Valid
Driver license required
, regular travels around Portugal,

Please submit your
CV in English

Ideal location is Lisbon, but open to
candidates living in Porto,

Fluent English and Portuguese are required for this role,

**YOUR MISSION**

This is a
hands-on role
where you will be in charge to oversee and
manage the operational
activities of third-party service centers, ensuring adherence to corporate standards, policies, and procedures, while optimizing performance and efficiency.
This position will represent Supply Chain within the Country Leadership Team (CLT) in Portugal and will assume responsibilities associated with that function. The role reports directly to the Supply Chain Director for Iberia.

You will also lead continuous improvement projects
across third-party sites by leveraging data, insights from audits, and best practices to drive operational efficiency, cost reduction, and compliance with safety and maintenance programs.

Act as a key consultant to third-party site leaders, fostering professional partnerships and addressing operational challenges to ensure seamless execution of CHEP's service and performance objectives.

** YOUR GOALS **

• Oversee operational activities
  for third-party service centers within a designated region, ensuring full compliance with company standards, SLAs, safety guidelines, and operational policies.
• Build and maintain strategic relationships with third-party service providers, consulting with site leaders to address challenges and
  implement operational improvements, including preventative maintenance programs for both equipment and facilities.
• Leverage data and operational systems to evaluate site performance, identifying opportunities for enhancements in safety, operational efficiency, and cost savings.
• Lead continuous improvement
  initiatives by analyzing performance data and audit results, driving corrective actions, and implementing
  cost-reduction strategies
  to improve profitability and
  operational consistency.
• Assist in
  developing action plans based on audit results
  and continuous improvement opportunities, ensuring alignment with overall business goals and the third-party network's operational objectives.
• Support negotiations related to costs, volumes, and service agreements, working in collaboration to ensure favorable outcomes and alignment with CHEP's financial targets.
• Serve as a peer leader, providing guidance and sharing best practices across the third-party representative network to promote operational excellence, customer satisfaction, and process consistency.
• Standardize processes across the third-party
  network to ensure consistent service delivery, operational efficiency, and adherence to company-wide objectives.

** WHAT WE ARE LOOKING FOR**

Qualifications

• Business/management, logistics, or technical engineering degree
• Continuous improvement / Lean Six Sigma

Experience

• 5-8 years management in Subcontractor management / Site management
• Lead & achieve results in multi-site
• Negotiations in operations/transport with 3rd party service providers
• Strong experience in Lean Six Sigma

Skills & Knowledge:

• Able to communicate with all levels of an organization, both internal and external
• Subcontractor management
• Able to work independently and lead remote teams.
• IT: Good working knowledge of Excel and SAP. Power BI an advantage.
• Be results-oriented with good analytical skills
• Know how to establish and manage performance indicators
• Project management and Continuous Improvement
• Negotiation skills

** WHAT WE OFFER **

Attractive salary plus annual bonus based on Performance,

Company car

Lunch Voucher

Flexible Working of hybrid model,

Opportunity to take part in the Brambles share programme

Monthly Webinars around Technology, Supply Chain, Mental health, etc.

Get a referral bonus sharing the best Talent around you,

A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business atmosphere