Customer Success Manager

1 semana atrás

Lisboa, Lisboa, Portugal InnoTech Tempo inteiro

A Company you will be happy to grow with
At InnoTech, it´s all about connecting people with business through technology.

We care about you, your
happiness
, and your
well-being
.

We seek people who want to learn and further improve their skills with us –
growth
is part of our DNA, and that's why we're proud to be certified as a
Great Place to Work
and to be
among the Top 50 Best Workplaces in Portugal

For us,
sustainability
is not just a word.
Integrity
and
social responsibility
lead our behavior.

We dare to be
different
, ambitious, dream big, and deliver value like no other

You will have the opportunity to work with
top-level partners
in the banking area, insurance, retail, telecommunications, financial services, and so much more

We are 180+ InnoTechers, and we want your talent as a
Customer Success Manager
.

Your Mission Will Be

  • Strengthen customer relationships by applying data-driven CRM strategies;
  • Execute targeted, multichannel marketing communications for retail clients;
  • Design and deliver direct marketing campaigns, from segmentation to performance analysis;
  • Continuously refine and streamline marketing processes to improve efficiency and results;

You Will Need

  • At least 2 years of professional experience in similar Customer Success, CRM, or data-driven marketing roles;
  • Solid working knowledge of SQL and/or SAS, or equivalent database tools;
  • CPLP nationality or an EU work permit is required to facilitate employment.

Would Be Awesome If You Have

  • BSc or MSc in Computer Science/Engineering, Information Technology, or related fields;
  • Experience building reports or dashboards using tools such as Power BI or Excel;
  • Familiarity with multichannel campaign optimization and performance reporting;

With Us You Can Be a

  • TechThinker – people who want to re-imagine technology with us;
  • TechSolver – strategic, resilient, and a little bit of a puzzle lover;
  • InnoMinder – inhale innovation, exhale digital transformation;
  • InnoTecher – no words needed. Just happiness, talent, and all the above.

Are you convinced? Come see it for yourself.
Join our Top-Notch Team

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