Empregos actuais relacionados com Customer Service Representative - Lisboa, Lisboa - CBT

  • Customer Service Representative

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative (German + English)Location: Lisbon, PortugalWork Model: On-siteContract Type: 6-month contractStarting Date: 5 February 2026 Work ScheduleMonday to Friday (including Portuguese bank holidays)08:00 – 17:00 (Portuguese time)Days off: Saturday & Sunday Role OverviewWe are looking for a Customer Service Representative fluent in...

  • Customer Service Representative – French

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative – French (Native / C2) | Lisbon (On-site) Are you a native French speaker looking for an on-site customer service role in an international environment?This position is open only to candidates who already hold a valid work permit. Position Details Location: Lisbon, Portugal (On-site)Work Model: On-siteLanguage...

  • Customer Service Representative – German Speaker

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service Representative – German Speaker Location: LACS Santos Work Type: On-site Start Dates: 2 February 2026 | 16 February 2026 Job Description We are looking for German-speaking Customer Service Representatives to join our on-site team in LACS Santos. This role is suitable for candidates with or without prior experience who are...

  • French Speaking Customer Service Representative

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    French Speaking Customer Service Representative Location: Portugal (Braga / Lisbon) Starting Date: January 2026 Work Model: Remote or On-site (Portugal-based) We are looking for a motivated and customer-focused French Speaking Customer Service Representative to join an international support team in Portugal. In this role, you will be responsible for...

  • Customer Service Representative French Speakers

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the PositionAs a French Customer Service Representative, you'll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat with...

  • Customer Support Representative – German

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Representative – German | Lisbon (On-site) Start or grow your career in customer support with a stable on-site role in Lisbon.This opportunity is open to candidates with or without prior experience, with structured shifts and additional benefits. Position Details Location: LACS Santos, LisbonWork Model: On-siteStart Dates: 2...

  • Customer Support Representative – Dutch

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Representative – Dutch | Lisbon (On-site) Start or grow your career in customer support with an on-site role based in Lisbon.This opportunity is open to candidates with or without prior experience, offering structured shifts and a possible signing bonus. Position Details Location: LACS Santos, LisbonWork Model: On-siteStart Dates:...

  • Customer Service Representative, Lisbon, Portugal

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you a native Portuguese speaker looking to grow your career in customer service? We're hiring for multiple on-site positions in Lisbon, working with one of the most respected companies in the global customer experience industry.This is your chance to join a prestigious organization that supports top international brands across various sectors, including...

  • Customer Support Representative

    Há 7 dias

    Lisboa, Lisboa, Portugal JoB Training & Coaching Tempo inteiro

    Kundenbetreuer (m/w/d) Deutsch & Englisch Vor Ort in Lissabon Rotierende SchichtenStellenbeschreibung (Deutsch)Wer wir sind:Wir sind ein weltweit agierendes Beratungsunternehmen, das sich darauf spezialisiert hat, einem renommierten Akteur in derLuftfahrtbrancheerstklassigen rechtlichen und kundenbezogenen Support zu bieten. Unser Team in Lissabon ist der...

  • Customer Service for Viaplay

    Há 7 dias

    Lisboa, Lisboa, Portugal TP Tempo inteiro

    What you can expectAs a customer service representative at Viaplay, you will handle user inquiries across various communication channels: voice, email, chat and social media.What you'll doRegistration and Sign in Guide user's trough account setup and login issues;Streaming Troubleshoot streaming quality, buffering or content playback problems;App & Device...

Customer Service Representative

Há 2 dias

Lisboa, Lisboa, Portugal CBT Tempo inteiro


Job Title: Customer Service Representative (Spanish + C1 English) – Onsite in Lisbon

Location: Lisbon, Portugal

Job Description:

We are looking for a dedicated and customer-oriented Customer Service Representative with proficiency in Spanish and a C1 level of English to join our team in Lisbon. The successful candidate will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring a positive experience throughout.

Key Responsibilities:

  • Provide high-quality customer service via phone, email, and chat, ensuring customer satisfaction.

  • Assist customers with inquiries, troubleshooting, and resolving issues in both Spanish and English.

  • Handle customer complaints and queries in a professional and efficient manner.

  • Document and track customer interactions, ensuring accurate records are maintained.

  • Collaborate with internal teams to resolve customer issues and ensure seamless service.

  • Maintain up-to-date knowledge of products, services, and procedures to assist customers effectively.

  • Meet or exceed customer service targets and performance metrics.

Requirements:

  • Native or fluent in Spanish (C1 level or above).

  • Advanced proficiency in English (C1 level or above).

  • Previous experience in customer service or a customer-facing role is a plus.

  • Strong communication skills, both written and verbal.

  • Problem-solving skills and a customer-first mindset.

  • Ability to work effectively in a fast-paced environment.

  • Availability to work onsite in Lisbon.

  • Flexibility to work in various shifts, including evenings and weekends if necessary.

What We Offer:

  • Competitive salary and benefits package.

  • Opportunity to work in an international and dynamic environment.

  • Career development opportunities and training.

  • A supportive and collaborative team atmosphere.

If you are passionate about delivering excellent customer service and meet the language requirements, we invite you to apply and join our growing team in Lisbon