Senior Sales Manager

1 semana atrás

Lisboa, Lisboa, Portugal Servant LDA Tempo inteiro

Примечание Что эта вакансия находится на месте/офлайн

Компания: Servànt — Международный мебельный салон и дизайнерская студия

Servànt — это международный мебельный салон и дизайнерская студия, расположенная в креативном районе Сантуш, Лиссабон. Мы предлагаем мирового класса бренды и дизайнеров, тесно сотрудничающих с вами, чтобы создать ваше идеальное пространство.

Местоположение: Лиссабон, Португалия

По мере роста мы ищем менеджера по продажам / менеджера шоурума для салона роскошной мебели. Профессионал будет отвечать за обеспечение отличного сервиса, управление сложными продажами и проектами, руководство международной командой и соблюдение бюджета и ключевых показателей эффективности для шоурума.

Principais Responsabilidades1. Vendas, Projetos e Gestão de Clientes

  • Consultoria profissional no segmento premium de mobiliário: produtos, materiais e marcas internacionais de luxo (Molteni&C, Baxter, Frigerio, Living Divani, Giorgetti, Modulnova, etc.).
  • Gestão, conhecimento e controlo de todos os projetos em curso no showroom.
  • Conhecimento profundo das marcas e do mercado, com capacidade para aconselhar clientes e designers internos de forma especializada.
  • Acompanhamento de clientes VIP e exigentes, resolução de problemas e fecho de vendas.
  • Análise e validação de contratos, especificações e documentação técnica.
  • Garantir uma experiência completa de luxury customer experience.

2. Gestão de Equipa e Mentoria

  • Mentoria de designers e vendedores do showroom:
  • condução de consultas comerciais,
  • técnicas de fecho de vendas,
  • gestão de objeções,
  • retenção de clientes e aumento do ticket médio.
  • Identificação de pontos fortes e áreas de melhoria da equipa, com planos de desenvolvimento individual.
  • Organização de formações internas sobre produto, marcas, técnicas de venda e padrões de serviço.
  • Resolução de conflitos internos e situações com clientes.
  • Participação no recrutamento, avaliação, integração e acompanhamento de novos colaboradores.
  • Elaboração de escalas de trabalho aos sábados e planeamento de férias.
  • Análise de desempenho individual com base em KPI e resultados.

3. Операционное управление шоурумом

  • Полное знание внутренних процессов: продажи, склады, логистика, поставщики, документация и выставки.
  • Координация текущих проектов, обеспечение соблюдения сроков, качество и эффективная коммуникация.
  • Ответственность за бюджет шоурума, целевые показатели продаж и KPI.
  • Поддержание высочайших стандартов сервиса и имиджа бренда.
  • Сотрудничество с международной командой и прямое подчинение владельцу бизнеса.

Требования

Опыт

  • Минимум 5 лет проверенного опыта продаж в секторе роскошной мебели или аналогичных сферах.
  • Отличное знание международных мебельных брендов, материалов, производственных процессов и рыночных тенденций.
  • Солидный опыт в управлении командой, наставничестве и развитии талантов.
  • Опыт работы в сложных продажах и проектах, в сотрудничестве с архитекторами и дизайнерами.

Компетенции

  • Глубокие знания продукта и профессиональные консультации.
  • Сильные навыки переговоров и закрытия продаж.
  • Опыт управления жалобами, конфликтами и требовательными клиентами.
  • Аналитические способности: бюджет, KPI и управление эффективностью.
  • Организационные и операционные навыки.
  • Овладение CRM-системами.

Job Type: Full-time

Pay: From 2,000.00€ per month

Language:

  • English fluently (Required)
  • Portuguese fluently (Required)

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