Inbound Customer Service

About the RoleAt Lyca Mobile Portugal, we are committed to providing outstanding customer service. As a Customer Service Agent (Inbound), you will be responsible for providing information about our products and services, answering customer inquiries, and resolving any issues efficiently. Our goal is to ensure excellent service standards, respond effectively...

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Inbound Advisory Call & Administration Tasks Agent for our MCP team in vibrant Lisbon This exciting position calls for motivated individuals who possess excellent Dutch language skills and have a passion for providing exceptional customer service while managing administrative...

Customer Service Representative Italian MarketLocation: Lisbon, PortugalStart Date: 05/01/2026Role OverviewJoin an international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service and competitive prices. As part of the Italian-speaking customer service team based in Lisbon, youll ensure guests receive...

Customer Service Representatives are the first contact point for customers with questions or concerns. Their primary objective is to ensure customers have a seamless experience and feel satisfied with the companys products or services.Whether through phone, email, or chat, CSRs are always ready to go the extra mileRESPONSABILITIES:Respond promptly to...

Join a top-tier Outsourcing/BPO consultancy supporting a global travel and tourism brand. This is your chance to turn your Dutch language skills into a meaningful career in PortugalLocation: LisbonEmployment Type: Fixed-term (6 months) with potential for extension or permanent contractIndustry: Outsourcing/BPOLanguages: Dutch (C2) & English...

Bring your passion for helping people to a vibrant customer-focused team supporting the home and lifestyle sector. Responsibilities: Handle inbound calls and emails from French-speaking customers. Assist with orders, deliveries, warranties, and product inquiries. Provide accurate information and create delightful customer experiences. Record...

Italian Speaking Customer Services Agent -Lisbon/PortugalIn sunny and bustling Lisbon we are looking for a Native Italian speaker who is Customer Service oriented and would like to join a Multinational organization. You will have the chance to work in an international and multicultural environment with colleagues from all over the world, gain wide...

This is a remote position.Location: Remote in PortugalWorkload: Full-TimePosition Overview:We are looking for Italian-speaking Customer Consultants to join the service team. Your main responsibility will be dealing with billing issues, questions/complaints that customers have related to their invoices. After solving the customer's issue, pitch and try to...

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious...

Customer Service Representative Italian MarketLocation: Lisbon, PortugalStart Date: 05/01/2026Role OverviewJoin an international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service and competitive prices. As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive...