Transportation Manager

Ready to lead, disrupt and reinvent the sleep industry?
We are
Emma – The Sleep Company
. Founded in 2015, we've become the world's largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture.
Ready to shape the future of sleep with us? Let's make it happen
About The Role:
Are you passionate about transportation operations and ready to take ownership of a critical part of our supply chain?

We are looking for a Transportation Manager to coordinate First Mile and Mid-Mile Transportation, ensuring our shipments move efficiently, safely, and on time, across our EMEA Region (11 countries).

What You'll Do:

• Own First Mile & Mid-Mile operations: Oversee daily shipments, invoice approvals and take proactive action to mitigate risks or delays.
• Manage carriers & suppliers: Build strong relationships with external partners, steer performance based on KPIs, and ensure adherence to SLAs. Monitor KPIs and SLAs on cost, quality, and service, analyzing performance to drive efficiency improvements.
• Drive operational visibility: Improve shipment tracking, reporting, and flow of information across the network. Support system integrations and develop process improvement recommendations.
• Lead carrier negotiations: Secure competitive pricing for all lanes and negotiate service levels. Identify cost drivers, prepare tenders, analyze proposals, and support negotiations, contracts, and change requests.
• Collaborate cross-functionally: Work closely with warehouses, suppliers, and carriers to ensure seamless inbound/outbound flow. Manage and update shipments while maintaining communication with internal stakeholders and external partners.
• Solve problems fast: Address transportation issues (capacity constraints, delays, exceptions, challenges in the market) with a data-driven approach.

Who We're Looking For:

• You have a bachelor's degree in Logistics, Management, Engineering, or Supply Chain.
• You bring 1+ years of experience in Logistics, Supply Chain or 3PL's Management.
• You possess both a strong analytical capacity and strong communication skills.
• You have advanced proficiency in Microsoft Excel - Power Query, Shiptify or Tableau is a plus.
• You have a hands-on mentality, strong analytical thinking, and excellent problem-solving abilities.
• A passion for driving results in a fast-moving operational environment
• Excellent communication skills in English, both written and verbal.
• Willingness to learn, flexibility, and resilience.

What We offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year)
• 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events
• Working from a pet-friendly office

Become an Emmie
Emma is transforming the world of sleep -
and we want the highest-performing people to help us pull it off.
We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible