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Bilingual Customer service Representative, URGENT
2 semanas atrás
We are seeking a motivated Bilingual Customer Service Representative to join our team for various projects. In this role, you will be responsible for providing exceptional support to our customers.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in German.
- Assist with product information, order processing, and troubleshooting.
- Resolve customer issues efficiently while maintaining a high level of satisfaction.
- Collaborate with team members to enhance customer experience.
- Document customer interactions in our CRM system.
Qualifications:
- Fluent in one of the following languages : German, French, Italian or Flemish (written and spoken); proficiency in English is a plus.
- Strong communication and problem-solving skills.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment.
Advantages :
- Attractif salary according to the language.
- Great office location in Lisbon
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses
