Customer Delight for Social Media – Arabic speaker

2 semanas atrás


Lisbon, Portugal TP Portugal Tempo inteiro

Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business.Our client is one of the world’s leading companies in the field of Social Media and wants you to be part of its team.ResponsibilityProvide support to high level clients to help them grow across multiple channels – chat, email and phone; Support and expand the self-serve advertising base for clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product and tool support to enhance clients’ experience; Identify and solve problems technical bugs and ads’ delivery issues; Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions; Provide vital product insights and feedback from our customers to engineering.



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