Turkish Advertisers Support

2 meses atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

As an Advertisers Support, you will support Facebook and Instagram advertisers, helping them to grow in an innovative and fast-paced environment. Your main purpose is to improve the Facebook advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform and helping them to use its tools and features. You will assist customers after they buy ads placements or use Facebook/Instagram products. 

Responsibilities:

  • Provide support to small and medium-sized businesses (SMBs) across multiple channels chat (live channel), email and phone.
  • Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner, both in Turkish and English;
  • Provide pre- and post-sales support for all self-service products;
  • Provide product and tool support to improve clients experience;
  • Identify trends and solve problems facing multiple SMB clients.

Requirements:

  • Turkish - Native or C2 level.
  • English - C1 level. 

What we offer: 

  • Compensation: up to 1400 euros gross per month (including base salary, Christmas allowance, Holiday allowance and Meal allowance). 
  • Apartment Benefit (benefit-in-kind). If you live in the apartment provided by the company, the benefit amount will appear in your payslip.
  • Health Insurance since day one of Employment Contract.
  • Training - 15 working days.
  • Working hours: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, between 07:00 am and 00:00.

If you're interested in learning more about the company and this opportunity, please submit your application, and a recruiter will contact you through email or LinkedIn.


  • Advertisers Support

    Há 5 dias


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Advertisers Support in Portugal. Position: Advertisers SupportLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES: Provide support to small and medium sized businesses using...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Turkish...


  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Polish SpeakingAdvertisers Support Representative Lisbon, PortugalCompensation:Gross Salary : €1,040 per month (includes free accommodation in a private room in shared housing) Without Accommodation : €1,295 per monthJob Overview As anAdvertisers Support Representativefor this leading Social Media company, your primary role will be to assist small and...


  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Description Polish Speaking  Advertisers Support Representative Lisbon, Portugal Compensation:Gross Salary: €1,040 per month (includes free accommodation in a private room in shared housing)Without Accommodation: €1,295 per monthJob OverviewAs an Advertisers Support Representative for this leading Social Media company, your primary...


  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Description Polish Speaking  Advertisers Support RepresentativeLisbon, Portugal Compensation:Gross Salary: €1,040 per month (includes free accommodation in a private room in shared housing)Without Accommodation: €1,295 per monthJob OverviewAs an Advertisers Support Representative for this leading Social Media company, your...

  • Advertisers Support

    Há 5 dias


    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polish-speaking Advertisers Support for their Lisbon office. Position: Advertisers SupportLocation: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide support to small and medium sized businesses using various channels...


  • Lisbon, Portugal Snaphunt Tempo inteiro

    The OfferOpportunity within a company with a solid track record of performanceJoin a market leader within IT A role that offers a breadth of learning opportunitiesThe JobWhat does your day-to-day in this role look like as an Advertisers Support Advisor:Product support via telephone, email and live chat to businesses and individual sellersTechnical...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Provide high-quality support to SMB clients across multiple channels (chat, email, and phone) in both Turkish and English.Make outbound calls for email inquiries and when necessary for chat, ensuring timely and effective query resolution.Offer pre- and post-sales support for self-service products.Guide clients through product and tool...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative (Turkish Market) Location: Hybrid / Remote / On-site (Lisbon) Join a Global Team in Beautiful Portugal! Are you ready to take your customer service skills to the next level in one of Europes most exciting destinations? Whether youre based in Portugal or planning to relocate, we want you to be part of our growing...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Turkish and passionate about providing exceptional customer service? Join our team in Lisbon as a Turkish-Speaking Customer Advisor, specializing in email support. With a focus on assisting Turkish-speaking customers, this role offers the opportunity to utilize your language skills while working in a dynamic and supportive environment....

  • Advertisers Support Advisor

    4 semanas atrás


    Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!The RoleWhat does your day-to-day in this role look like as an Advertisers Support...


  • Lisbon, Portugal JL Talent Partners Tempo inteiro

    We're looking for Turkish speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely...

  • Customer support

    2 meses atrás


    Lisbon, Portugal Recruitas Tempo inteiro

    Become a member of our ambitious and motivated support team. Ensure customers satisfaction by representing one of the world’s most recognizable companies and supporting their business. Our client is one of the world’s leading companies in the field of Social Media and wants you to be part of its team.ResponsibilityProvide support to high level clients to...


  • Lisbon, Portugal JL Talent Partners Tempo inteiro

    We're looking for Turkish speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely...


  • Lisbon, Portugal Talent Trail Tempo inteiro

    Job DescriptionAre you fluent in Turkish and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You’ll Do:- Communicate with customers via phone, chat, and email- Monitor and resolve cases efficiently to ensure quick resolution-...


  • Lisbon, Portugal Talent Trail Tempo inteiro

    Are you fluent in Turkish and have strong communication skills? We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You’ll Do:- Communicate with customers via phone, chat, and email- Monitor and resolve cases efficiently to ensure quick resolution- Maintain customer...


  • Lisbon, Portugal Working Adventures Tempo inteiro

    Are you ready for a new chapter in your life? Then we have the perfect opportunity for you. Come work as an Advertiser Support Specialist in the heart of Portugal, Lisbon! Read on to find out more about this awesome vacancy.✨ Click here for more information or read more about this vacancy down below About the positionAs an Advertiser Support Specialist,...


  • Lisbon, Portugal Kvinne Consulting Tempo inteiro

    Our client is one of the largest companies specializing in multichannel customer relationships.Required: Residence Card or Job Search Visa or UE Passport.TasksSupporting Turkish-speaking users by multiple communication channels (phone or email);Provide support to small and medium-sized businesses (SMBs) both in Turkish and English; Provide pre and post-sales...


  • Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with TurkishLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Responsibilities: Provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone; Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; Provide pre and post-sales support for all self-service products; Provide product...