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Customer Support With Turkish

3 meses atrás


Lisbon, Portugal Smart-Recruitments Tempo inteiro
You will be providing services for Turkish-speaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company.

Your tasks:
  • Clarifying any product information;
  • Answering questions and requests by chat and phone;
  • Helping in subjects such as: Payment, Refunds, Financing, Shipping, Delivery and Pickup, Returns and Exchanges
  • Help solve any type of problems insuring a swift and fast resolution.


RequirementsWhat you need:
  • Fluency in Turkish (must be at least C1)
  • Fluent in English (at least C1)
  • Nice to have previous Customer Support experience


BenefitsWhat we offer:

  • Salary without accommodation: 1411€ gross / month
  • Salary with accommodation (discounted accommodation provided by the company in Lisbon) : 1119€ gross / month
  • Remote work in Lisbon
  • Public and Private health insurance provided by the employer
  • Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
  • Private health insurance after contract signature (additionally to the standard insurance).

Relocation package:
  • Airport pick-up and administrative assistance with your registration in Portugal;
  • Reimbursement of your initial flight expenses after 9 months of successful integration;
  • Free Portuguese lessons, sports activities, cooking lessons and much more