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Production Support – System Monitoring Technician
4 semanas atrás
We are seeking a highly skilled and motivated System Monitoring Technician to join our dynamic team. The ideal candidate will be responsible for ensuring the effective monitoring and maintenance of our production information systems.
Responsibilities:
- Work with Build teams for product installations.
- Collaborate with Delivery Project Managers on delivery projects.
- Assist with operational analysis and problem resolution.
- Coordinate with the Client Services Manager on customer-specific configurations.
- Engage with the ITCS team for technical infrastructure setup and monitoring.
Main Activities:
- Monitor production and acceptance environments, technical environments, and networks.
- Escalate alerts and ensure system availability and backups.
- Analyze risks and impacts of changes, define operating procedures, and communicate incident reports.
- Maintain business and technical components, pilot external partners, and manage and optimize the Information System (IS).
Qualifications
Soft Skills:
- Organization
- Analysis and Synthesis
- Adaptability and Flexibility
- Interpersonal skills
- Autonomy and self-organization
- Performance management
Technical Skills:
- Linux, Windows, and IBM i5 systems
- Shell scripting
- SQL language
- Databases: Oracle, Postgres, SQL Server
- TCP/IP
Additional Skills:
- Excellent written and verbal communication skills
- Client Focus / Customer Oriented
- Teamwork
- Responsible
Language Requirements:
- Fluent in French and English
Additional Information
If you meet the qualifications and are interested in this opportunity, we encourage you to apply and join our dynamic team
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