Junior Customer Service

4 semanas atrás


Porto, Portugal Cross Border Talents Tempo inteiro
Location: Porto (On-Site)

Languages Required: German (Native or Fluent)
Working Hours: Monday to Friday, 08:00 AM – 05:00 PM (with potential for future shifts from 08:00 AM – 08:00 PM)
Days Off: Saturday & Sunday

Key Responsibilities:
  • Provide customer service via phone, email, or chat.
  • Assist customers with inquiries, concerns, and product-related questions.
  • Ensure timely and effective resolutions to customer issues.
  • Maintain accurate records of customer interactions.
  • Collaborate with the team to improve customer service processes.
Qualifications:
  • Languages Required: Fluent German (written and spoken).
  • Experience: Previous customer service experience is a plus but not mandatory.
  • Skills: Strong communication skills, problem-solving abilities, and a customer-first attitude.
  • Availability: Must be available to work Monday to Friday with the potential for future shift work.
Benefits:
  • Competitive salary with a €450 Language Bonus paid in 12 monthly installments.
  • Meal Allowance: €7.63 net per working day.
  • Transport Allowance: Not provided.


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