Customer Service Agent SIXT share

4 semanas atrás

Lisbon, Portugal SIXT Portugal Tempo inteiro
Job Description

On average, a car is parked 95% of the time. The solution? SIXT Share. Would you like to actively revolutionize the mobility industry with us? Then apply now We are looking for motivated Car Sharing Customer Heroes (m/f/d), who create an unforgettable experience for every customer. Do you have experience as a call center agent, customer service representative or support staff? Great - join us now. We look forward to receiving your application  


Qualifications

COME AS YOU ARE:  

  • You are like us – likeable and highly motivated 

  • You are proficient in German and English 

  • You have experience with customers and offering and excellent service comes naturally to you 

  • You are empathic and an exceptionally good communicator 

  • You adapt rapidly to new situations and have developed good analysis and problem-solving skills 

  • You can work different shifts throughout the week, including weekends and night shifts  

  • You are proactive and keep customers’ needs in sight  

DO WHAT YOU LOVE: 

You answer all incoming customer inquiries by email and telephone. You handle complaints gracefully, collect feedback from our customers, offer solutions based on their needs and by doing so, contribute to the success of SIXT as a brand and revolutionize the mobility sector with us.  Sounds exciting? Then apply right away. We look forward to meeting you  

 



Additional Information

Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 28 days of vacation, no dress code, a hybrid working model and flexible working hours. In our modern office, with new equipment, you can stock up on coffee at any time and spend your lunch break with colleagues in the on-site restaurant that provides healthy and delicious food for everyone.

Moreover, we offer you a super international working environment, numerous trainings for your individual development, participation in external conferences and we even organize internal dev & tech talks.

It is very important to us that you can develop personally and grow within our company.

Furthermore, you can benefit from our Coverflex advantage system. With this system you can select the benefits you want - This way you can decide for yourself what you want to use your benefits for

In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. Otherwise, we live "work hard, play hard" - our parties are legendary We also demand and promote

DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now

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