Costumer Support with Spanish and English
Há 2 dias
What You’ll Do:
- Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat (live channel), email and phone (Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner), both in Spanish and English;
- Provide pre- and post-sales support for all self-serviceproducts;
- Provide product and tool support to improve clients’ experience;
- Dentify trends and solve problems facing multiple SMB clients.
What You Need:
- Fluency in Spanish;
- Proficient English communication skills;
- Strong communication, interpersonal, and problem-solving abilities;
- Ability to multitask effectively;
- Team-oriented with the ability to thrive in a fast-paced, energetic environment;
What we offer:
- Full salary package of 1366€/month;
- Working hours: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday from 07:00 to 00:00.
- Health benefits and various other discounts
- Full training provided by certified instructors
- Opportunities for career advancement and professional development
Note: When you apply for this vacancy, you are giving your GDPR consent to Talent Trail. We might share your CV details directly with our client for the purpose of recruitment.
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