Spanish Customer Advisor
6 meses atrás
Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:- Answer to inbound calls and customer inquiries
- Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat (live channel), email and phone (Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner), both in Spanish and English;• Provide pre- and post-sales support for all self-service products;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
- To be able to offer recommendations to common problems or frequently asked questions
Requirements
- Fluency in Spanish (C2 Level or Native);
- Good knowledge of English (B2 level);
- Availability to work in rotating shifts
- Any kind of previous experience or contact with clients
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
Benefits
- Competitive salary;
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance
- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your flight expenses
- Accommodation in one of our Client's company’s shared apartments;
- Free Portuguese lessons, sports activities and much more
-
Multilingual Customer Advisor
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, Spanish Location: On-site, Hyrbid or Remote (Within Portugal) Company Overview: We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing...
-
Lisbon, Portugal Munay Global Services Tempo inteiroWe're looking for Spanish speaking Customer Service Advisors to join our team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely resolution...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Customer Advisor Representative in Lisbon, Portugal. The relocation package includes flight reimbursment, airport pick-up, option to have accommodation included and a paid flight to your home destination once a year. We are looking for any of the following languages at C1/C2...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroPortuguese speaking Customer Support Advisor Location: Lisbon Start Date: November 6, 2024 Work Schedule: Monday to Sunday 24/7 (Rotative shifts including night shifts) Days Off: 2 days (rotative) Workload:40 hours/week (Full-time) Work Arrangement: On-Site Are you ready to kickstart your career in customer support? We are looking for enthusiastic...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Spanish-speaking Customer Delight Representative in Lisbon, Portugal. You will play a crucial role in ensuring a seamless and positive experience for our Spanish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone...
-
Dutch Customer Service Advisor
2 meses atrás
Lisbon, Portugal Abrivia Recruitment Ltd Tempo inteiroDescription Job Title: Customer Support Advisors - DutchReporting to: Team LeaderLocation: Lisbon, PortugalSalary: Competitive Salary, full relocation offered including permanent accommodation, flights & support with all documents.EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAMOur client is seeking to employ Customer...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroSpanish-Speaking Customer Service Representatives in Lisbon Location: Lisbon, Portugal Start Dates: January 2nd or January 6th, 2025 Relocation and Housing Assistance Provided Are you a motivated Spanish speaker seeking a rewarding career opportunity in a vibrant city? Join our dynamic team as a Customer Service Representative for a leading social media...
-
Customer Support with Spanish in Lisbon
Há 6 dias
Lisbon, Portugal Smart-Recruitments Tempo inteiroJob DescriptionAre you Native Spanish and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email;- Monitor and resolve cases efficiently to ensure quick resolution;- Maintain...
-
Lisbon, Portugal Recruitment Direct Tempo inteiroTurkish Speaking Customer Service Advisors Lisbon, Portugal. €1119 per month + free accommodation + flight reimbursed Our client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors to work on behalf of one of the world's leading social media companies. Candidates should speak fluent Turkish and have a general interest in...
-
Turkish Speaking Customer Service Advisors
3 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Turkish Speaking Customer Service AdvisorsLisbon, Portugal.€1119 per month + free accommodation + flight reimbursedOur client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors to work on behalf of one of the world's leading social media companies.Candidates should speak fluent Turkish and...
-
Learning Consultant
4 meses atrás
Lisbon, Portugal goFLUENT Tempo inteiroLearning Consultant Spanish About the Company goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Customer Advisor Representative in Lisbon, Portugal. The relocation package includes flight reimbursment, airport pick-up, option to have accommodation included and a paid flight to your home destination once a year. We are looking for any of the following languages at C1/C2...
-
Turkish speaking Customer Advisor
5 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you fluent in Turkish and passionate about providing exceptional customer service? Join our team in Lisbon as a Turkish-Speaking Customer Advisor, specializing in email support. With a focus on assisting Turkish-speaking customers, this role offers the opportunity to utilize your language skills while working in a dynamic and supportive environment....
-
Turkish Speaking Customer Service Advisors
3 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroTurkish Speaking Customer Service AdvisorsLisbon, Portugal.€1119 per month + free accommodation + flight reimbursedOur client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors to work on behalf of one of the world's leading social media companies.Candidates should speak fluent Turkish and have a general interest in social...
-
French Customer Advisor
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAs a French Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.You WillAs a French Customer Advisor, you will:- Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential...
-
Customer Success Manager
6 meses atrás
Lisbon, Portugal Agicap Tempo inteiroCreated in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their...
-
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Italian Speaking Customer Advisor
Há 1 mês
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you fluent in Italian and passionate about delivering top-notch customer service? Take your career to the next level as an Italian-Speaking Customer Advisor in the exciting world of e-commerce in Lisbon! This role welcomes both experienced professionals and beginners, with no prior experience required. Enjoy Lisbon's vibrant atmosphere, along with...
-
Relocation Support- Customer Support
Há 2 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout the Role: We are looking for a Customer Support Specialist who is fluent in Spanish (native level) to join our team in Lisbon. In this position, you will serve as the first point of contact for customers, delivering outstanding support and resolving inquiries efficiently. If you’re passionate about providing excellent service and thrive in a...
-
Italian Speaking Customer Advisor Agent in Lisbon
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...